I travel weekly for my job. I am very loyal to the Hilton family but I usually avoid Hampton Inns because they do not have some of the amentities that I enjoy. I stayed at this Hampton because it was close to my Marine son. I am glad i chose this property. The staff was wonderful. The hotel is undergoing renovations and the construction did not interupt my stay at all. The staff and workers were very good and made sure that the guests had everything they needed. The rooms were comfortable and had a microwave and refrig which is a must for me. This trip was a mix of business and pleasure and I have already rebooked for another stay. Great motel with easy access to I-5.

When we arrived to check in we realized we had booked the wrong hotel. But the lady at the front desk was very gracious and even though we arrived early, was able to get us a wonderful room with an awesome view. They have a great breakfast spread in the morning. excellent selection and very nice wait staff. Our room was clean and comfortable. We didn't want to go home!! We will stay there everytime we go to visit our grand child. It is very convenient to Camp Penndleton.

We chose this location because of its proximity to Camp Pendleton, where my son is stationed, and because we are Hilton Honors members. The facility was located nicely within walking distance of several restaurants and the beach, and it afforded a very easy drive to the freeway.

We also like the suite-style of rooms.

However, the air conditioning unit in my room was 'clanky', and so I just shut it off at night. It kept me up the first night. We were only staying the weekend, and so I figured a call to maintenance would not pan out during my stay anyway.

Getting internet access was troublesome as well. Followed the directions provided, but my laptop didn't cooperate as well as it does at other hotels. The front desk guy was very helpful - offered to help me if I brought my laptop down to lobby - but I figured it out by doing some tinkering with settings.

The breakfast area had been moved temporarily to the lobby, and so lobby relaxation was strained (there was always food around). When we booked the hotel, the completion date for the 'real' breakfast room was supposed to be the week before our arrival, and so it was a disappointment that the project was not completed as advertised. The 1st floor was under complete renovation for that breakfast room, and unfortunately that's where the fitness center and pool access were as well. It was hard to get around that floor (carpet torn up, etc.). We just avoided it entirely.

Of all the Hamptons I've stayed in, this one was average. Its location was the major selling point (and the San Clemente weather!). Staff was very, very friendly tho.

We checked in early evening of Feb 16th. The lady at the front desk was very pleasant. My husband walked by later and made a comment that the pool was a little cold. Soon after that we got a call from her that she turned the heat up! Most hotels would not have taken his comment seriously. As I went to the pool there was a nice gentleman there checking to make sure the pool was warm enough for us. There was a welcome letter, Doritos and a bottle of water in our room. It is really all these little things that can make or break your travel experience. It was such a nice stay for us. Besides all the nice staff, the room was clean and large. The parking spaces were plenty and secured. We are making another trip to this hotel soon!