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“Praise to Daytime Manager Rosalind” 5 of 5 stars
Review of Hampton Inn and Suites San Clemente

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Hampton Inn and Suites San Clemente
2.5 of 5 Hotel   |   2481 S. El Camino Real, San Clemente, CA 92672   |  
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Ranked #1 of 18 Hotels in San Clemente
San Clemente
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Praise to Daytime Manager Rosalind”
5 of 5 stars Reviewed April 17, 2012

We had originally reserved three nights due to our entire house being carpeted and absolutely nowhere to sleep or cook meals or get to any additinal clothing.
Long story short... Our carpet didn't arrive at the warehouse so they couldn't install the carpeting.

Due to that snafu we asked the daytime manager Rosalind if she could please cancel two days due to our situation. She didn't hesitate, was very helpful and based on that we are going to book three more days with that hotle.
The room was exceptional, clean, spacious and we look forward to staying there again.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Hampton Inn and Suites San Clemente, responded to this review, April 24, 2012
Thank you for taking the time to share your experience! We will certainly recognize Rosalind for a job well done.
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329 reviews from our community

Traveler rating
    204
    83
    26
    11
    5
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145
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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San Diego
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 14, 2012

The friendly service and recommendations from the front desk were outstanding. Great restaurants with in walking distance. Parking was free and fantastic. Community and beaches outstanding. Made for a perfect weekend.

Room Tip: Third floor ocean view was nice. We did not have a balcony, think you can request one.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Hampton Inn and Suites San Clemente, responded to this review, April 16, 2012
Thank you for this great review. Glad to hear you had a fantastic weekend!
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Las Vegas
1 review
5 of 5 stars Reviewed April 13, 2012

The front desk staff was always kind and helpful! The rooms were very clean and comfortable. The breakfast was good. It's a great location and felt very comfortable and welcome. Thanks!!

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Hampton Inn and Suites San Clemente, responded to this review, April 16, 2012
Thank you for sharing your experience! We hope to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Celnente
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 31, 2012

Front desk staff was pleasant and helpful. Room was clean and well maintained. Breakfast was plentiful and good. The cook / server was observant and kept the area well stocked and clean. Guest laundry was clean and the prices were a steal, $1 per machine!

We will stay here again.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Hampton Inn and Suites San Clemente, responded to this review, April 2, 2012
Thank you! We are looking forward to welcome you again!
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Baltimore, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2012

One of the best Hampton's I have ever stayed in. The staff, especially Rosalind, are awesome.
I was there for work but brought my kids. They were able to walk to the beach each day, while I enjoyed being in the middle of SD and LA for work.
I will stay here again and again.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SGilliom, Manager at Hampton Inn and Suites San Clemente, responded to this review, March 29, 2012
Thank you! We are happy to hear that you and your kids had a great time, and yes, Rosalind IS awesome! We are looking forward to see you again the next time you are in the area!
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Broomfield, Colorado
1 review
5 of 5 stars Reviewed March 12, 2012

I also stay in hotels quite a bit and all the hotels in San Clemente are older hotels and you can not compare to new facilities and most are by the interstate. I stayed in one of the other chains in the area for a short time and this hotel although dated is way better. They are planning a remodel shortly and and will be upgrading the rooms. I have been here for multiple weeks and had several of the rooms and have spent the most on the Ocean side and yes if you leave window open you will have lots of noise from the Interstate. Most of the suites have the bedroom to the interior so sleeping is not a problem from the noise.

Room Tip: Great Veiw Ocean side. Golf course away from ocean
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  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
73 reviews 73 reviews
59 hotel reviews
Reviews in 59 cities Reviews in 59 cities
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed March 6, 2012

Let me start by saying I'm not your average hotel guest, I spend 200-250 nights a year in a hotel and have some expectations and pet peeves some other guest may not have, none the less, I provide an unbiased honest review both good and bad.

I had a room on the top floor in the corner with I guess what would be considered a balcony. Great view overlooking the ocean, even though it's probably about a half mile away it was still a great view of the water and sunset. The room itself is dated and needs updating. I travel for business and get annoyed when I have to move furniture to find a plug for a cell phone charger, a place to plug my laptop in, etc. For those who regularly travel on business you know what I mean. The room looked very clean, however, I couldn't ignore the strong smell of mold or mildew towards the corner fo the bedroom next to the sliding door exiting onto the balcony. Also for what it's worth...any rooms on the side of the hotel facing the ocean, you are also right above Interstate 5 which means ALOT of road noise all night long.

Now to the hotel's defense, they called to check and make sure I was happy with my room and I told the gentleman about the smell and he offered to move me but told him No since I was only here for a very quick stay and had some work to get done. He did say he would note it and take care of it.

Everyone of the staff members I encounters always smiled and very polite, a big plus in my book.

Overall, it's your average Hampton property, not anything overly special about this particular place and not anything that should really drive you away either. I would come stay again if I were in the area simply because of the great staff.

Room Tip: While rooms facing the ocean give you something nice to look at, they come with the price of very he...
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  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites San Clemente

Address: 2481 S. El Camino Real, San Clemente, CA 92672
Phone Number:
Location: United States > California > Orange County > San Clemente
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in San Clemente
#1 Romantic Hotel in San Clemente
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites San Clemente 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
Relax at the new Hampton Inn and Suites San Clemente, an all-suite hotel with ocean views, resort amenities, friendly service and a romantic Southern California ambiance near San Clemente Beach and Pier. ... more   less 
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Also Known As:
Hampton Inn And Suites San Clemente Hotel San Clemente
Hampton Inn San Clemente
San Clemente Hampton Inn

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