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“Nice hotel in good location” 4 of 5 stars
Review of Holiday Inn San Clemente

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Holiday Inn San Clemente
3.0 of 5 Hotel   |   111 South Avenue de la Estrella, San Clemente, CA 92673   |  
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Ranked #4 of 18 Hotels in San Clemente
Certificate of Excellence
Santa Barbara
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice hotel in good location”
4 of 5 stars Reviewed April 19, 2013

Last week my husband and I spent two nights at the Holiday Inn in San Clemente. It is an older hotel that has been completely redone with pleasing decor, good beds and bedding, microwave, refrigerator, flat screen TV and even a choice of firm or soft pillows. The room was very clean, and there was a free bottle of water in the room and decent coffee for the coffeemaker. One thing I liked was that the blackout curtain was one solid piece pulled from one side. I always carry a couple of clothespins to close the usual gap in the curtains that close in the middle. The people at the desk were pleasant and helpful. I got a great deal on Groupon so can't complain about much, but our room was billed as an "ocean view", and the view was actually some peaks at the ocean between rooftops. One of the best things this hotel has is its location right at the top end of downtown, so you can walk to nearly everything, and there are several good restaurants nearby. It is still a charming downtown with mostly small local stores.

Room Tip: Ask for the third floor if you want a better view of the ocean.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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230 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
NJ
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 18, 2013

What a great place to stay in San Clemente. We were lucky enough to stay in room 337 for 4 nights from 4/5 through 4/9. We checked in around 9 pm, as our flight into LAX had landed at 7 pm. The young man who checked us in was very nice and helpful.

When we got to our room, I was very impressed. My husband is an Intercontenal Club member and we stay at lots of Holiday Inns. This is, by far, the nicest Holiday Inn that we have been to. The room was spacious and clean. There was a little musty smell when we got there but it quickly disapated after we opened the balcony door. The bathroom was very nice and looked recently redone. The bed was a little hard for me, but it was fine. The refrigerator and microwave really came in handy.

The next morning I opened the drapes and was so happy to be able to see the ocean. The view was very nice and we spent hours on the balcony looking at the town as well as the ocean.
There are lots of restaurants and shops a block away and we walked to the pier a few times as well to have breakfast or dinner. The walk is about .8 miles and very pleasant.

The last morning we had breakfast at the hotel and it was very good. We met Todd and he was as nice as everyone says he is. He couldn't do enough for us. In fact, he was our waiter since the restaurant was so busy. But, even being busy, he took the time to meet with and speak to everyone in the restaurant. My husband was ordering breakfast and Todd remarked that the special was basically the same thing and would cost a lot less. We were impressed.

Todd also let us know that our next stop (the Palazzo in Las Vegas) is also an Intercontental hotel. I was able to call ahead and not only did my husband get points for our stay there but, we also got the special amenities that come with being a member.

One problem we had, which is no reflection on the hotel, was the group of young people in the room next to us. Because we had ajoining balconies, when they came in at 3 am and continued to party until 5 am on our last two nights, they woke us up and we found it difficult to get back to sleep until they quieted down. I understand that they were having a good time, it is what it is. Again, no fault of the hotel.

I would recommend this hotel to anyone who was going to San Clemente. Is it fancy, no, not at all. But, it is clean, has a great view and the service is great. It is so refreshing to have people genuinely care about your stay with them.

Room Tip: Choose a room facing the ocean with a balcony, you won't regret it.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed April 13, 2013

Wonderful place to stay if you want to get away for a couple days. We had a great ocean view with a variety of great restaraunts nearby. Only a short walk from shopping district and other services. Although the carpet was a little dirty and the service was slow, comfy beds and a friendly staff awaited us. Overall, a nice place to stay.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Arvada, Colorado
1 review
5 of 5 stars Reviewed April 13, 2013

Everything was excellent, rooms were tidy, staff was friendly, great service in the restaurant! Great location to Del Mar for shopping and the pier...walking distance. Everything was really great and made for a nice stay.

Room Tip: the ocean view room is a few dollars more but well worth it!
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Scottsdale, Arizona
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 11, 2013

My husband bought a Groupon at the last minute so we could get out of town for a few nights. We had a great stay. Ocean/sunset views, walking distance to shops and restaurants. Quite a pleasant little property. Our only complaint was a dirty hot tub and the pool isn't heated but we weren't there long enough for it to dampen our stay.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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la verne
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 10, 2013

We purchased a Groupon for this hotel and stayed there over Spring Break for 2 nights. The staff was very kind. The room was spacious, and very clean, newly renovated. Bathroom sparkling clean. Great small patio with ocean view (in distance). Great that each room has a nice sized small refrigerator and microwave. Upon checking in, we learned of the $2.95 breakfast deals at the restaurant on site and hoped to go, but never did. Great location as it is a very short walk to shops and GREAT restaurants (We love Nick's!). Todd Forester, the General Manager was super kind and friendly. He made sure our stay was great. And it was! We will stay here again and again, as we love to surf in San Clemente and Dana Point. Only draw back is that the air conditioning unit was an old wall unit and was loud. For the price we paid, and the great value we didn't mind it.

Room Tip: Ask for an ocean view with balcony on top floor.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
812001
Level Contributor
1 review
2 of 5 stars Reviewed April 5, 2013

Just came back from a 2 night stay booked through a Groupon deal. Stayed in room 303 and when we first walked in room stunk. Opened sliding door and it seemed better after awhile so being that I was with 3 kids who were anxious to go out and explore I did not ask to change room. One of the kids in our group had a hard time falling to sleep because of the smell. Mentioned to the front desk the next morning and they did offer to move us but again since we were already unpacked and just 1 night left with kids raring to go we left out that day and asked them to look into it. We came back to a room that smelled from cleaning supplies and air freshener but that musty smell remained and we were again required to sleep with patio slider open.With a lot of outside noise from a bar one street over disturbing us.
Then today we had no newspaper and when I inquired at the desk was told" oops sorry we must have run out " Not a whole lot of customer service.
Would not reccomend this hotel and was very disapointed with condition of room and customer service.
Also be aware hotel is pet friendly and if you have a child like I do that is very allergic be prepared for dogs in elevators and possibly previously in your room. My daughter had to double up on her allergy medicine. Child that had difficulty sleeping because of the smell said it smelled like a wet dog
Also at night only 1 staff member and when we needed to changes sheets because 1 child threw up and dirtied her sheet slightly we were brought sheets but had to change the bed ourselves..

Room Tip: Saw previous reviews say ask for 3rd floor front for view but be careful about room 303. Also at nig...
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  • Stayed April 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy M, Manager at Holiday Inn San Clemente, responded to this review, April 23, 2013
Thank you for your response. We appreciate all feedback as it allows us to make the corrections needed to keep our hotel the top rated hotel in San Clemente. We take great pride in delivering exceptional experience to all of our guests and feedback is a great tool to help us stay current on that promise. It is true that we are pet friendly and we do deep clean each room after a pet has visited. We have since done an additional deep clean as well as a shampoo of the carpet in room #303. We hope that you choose to give us another opportunity to become your hotel of choice, and appreciate you as a guest.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn San Clemente

Address: 111 South Avenue de la Estrella, San Clemente, CA 92673
Phone Number:
Location: United States > California > Orange County > San Clemente
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in San Clemente
#4 Family Hotel in San Clemente
#5 Romantic Hotel in San Clemente
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Clemente 3*
Number of rooms: 72
Official Description (provided by the hotel):
Beautiful 72 room full service hotel in historic San Clemente. Enjoy views of the Pacific Ocean or take a stroll through downtown past the shops and restaurants to San Clemente Pier or San Clemente Beach. ... more   less 
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Also Known As:
Holiday Inn San Clemente Hotel San Clemente
San Clemente Holiday Inn

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