Very friendly staff, check in took only 5 minutes. the room was absolutely beautiful with a nice patio overlooking downtown San Clemente and the ocean. the Jacuzzi tub was definitely a plus, and the best part was that it was located in the corner of the room which allowed you to see the view from the tub. The room was very spacious and clean. The hotel was in a great location, right off the freeway and walking distance to the beach and the pier. An amazing experience overall, definitely recommend for anyone trying to get away for a few days.