I would like to say that of all the Hotels that I have stayed in. This one stands out the most in my mind. The Facility itself is excellent and very well Kept. But it is the Staff that makes the stay more than worth it. I travel almost 6 months of the year and have stayed in Many Hotels in and out of the continental United States. It is Always and absolute pleasure to walk into a Hotel and be greated by friendly smiles and positive attitudes.
the Holiday Inn Express San Clemente North Staff has an absolutely superb staff that exudes professionalism in every aspect of their work.
There is one individual that has always been extremely helpful for me and my coworkers during the reservation process and in giving information required for our stay in San Clemente.
I would like to give this individual specific recognition. Miss Guzy Johnson the Front Desk Supervisor always ensures we are taken care of. Whether it is reservations or directions to places to eat in town. She has always been extremely helpful.
It is because individuals like Miss Johnson and others on your Staff that we continue to book our rooms at your Hotel. They have manged to remember us as individuals and actually take the time to speak with us rather than conduct the necessary business and pass us along as if we were just passing through. It is noice to be treated like you are a person not just a customer. For this I would like to say thank you to the staff at the Holiday Inn Express San Clemente North.