When arrived to check in on a pre-paid reservation found that the our room has been given to someone else. Management then asked us to come back 3 hours later so they can relocate the tenants into another room and get it back to us. Once we were able to get into the room found that it was "superficially clean" and the smell was not the greatest. The showers are not easy to operate so you end up getting a hot water bath. There was a frozen dinner in the fridge that appears to have been there for ages.
Early in the morning got a phone call asking us to be out of the room by 10:30am (even though we had a 2 day rental) so the Maids can get in and clean the room. Needless to say, we checked out that same morning and went someplace else. There are no cash refunds or credits to another stay (not that anyone would care to stay). Will never stay here again.
- Also Known As:
- San Carlos Hotel San Carlos
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