Checked in past midnight early Saturday morning as my flight to SFO arrived just before midnight. The lady manning the front desk needs several lessons on client relations and basic courtesy and manners!
The man at the front desk whom I met on my last day was the total opposite -- very courteous and polite.
The room was clean but unless you actually instruct them to make up your room, they will not make up your room. Getting a wake up call is impossible since no one bothers to answer when you try to call them using the Wake Up Call button on the phone.
It seems like no one dares to touch the breakfast items offered at the common area on the 2nd floor. Either that or no one else stays here!
- Also Known As:
- Gateway Hotel
- Gateway Hotel San Bruno
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