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“Very good for what it is” 4 of 5 stars
Review of Howard Johnson Express Inn San Bruno/SFO West

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Howard Johnson Express Inn San Bruno/SFO West
2.0 of 5 Hotel   |   190 El Camino Real, Off Hwy 101 to 380 West, San Bruno, CA 94066   |  
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Ranked #4 of 13 hotels in San Bruno
Stockton, California
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
“Very good for what it is”
4 of 5 stars Reviewed June 15, 2013

This is a 'convenience' hotel, for folks flying out of San Francisco airport. That wasn't why we stayed, however. We were asked last-minute to spend three nights in SF, but good luck finding somewhere affordable in the City. So we stayed at HJ for three nights and commuted. The hotel was clean, comfortable, quiet, good A/C, good TV, vending machines, free breakfast, free parking, etc. Excellent. The staff were very nice, quietly helpful and unobtrusive. If you simply want somewhere to sleep at night (and nip across El Camino for a Mexican beer) you can't go wrong.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, June 18, 2013
Dear Valued Guest, I would like to thank you for your recent visit and the time you took to write this review. It was truly a pleasure to serve you. I am very glad our accommodations and services were to your liking, as complete satisfaction is our goal here at Howard Johnson in San Bruno. We would love to have the pleasure of seeing you as a regular guest and are looking forward to your next visit.
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354 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Central IL
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 6, 2013

We stayed one night at the HoJo before a big trip to East Asia the next day. The Hotel is very well kept. The management's care and pride of place really shows. Mr. Patel, one of the managers has some plans to improve the breakfast -- a good idea since this is the only weak spot in the hotel's offerings. Will stay there again, if we need accomodation close to the airport.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, June 8, 2013
Dear Valued Guest, thank you for choosing to stay with us at Howard Johnson in San Bruno. We truly appreciate your feedback regarding your recent stay and are very happy to hear you found it to be convenient and comfortable. We are always striving to improve our service, and we have made some additions to our breakfast, including eggo whaffles, yogurt and eggs. We look forward to hosting again in the near future, we hope you will enjoy our improved ammenities.
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London
Top Contributor
131 reviews 131 reviews
52 hotel reviews
Reviews in 57 cities Reviews in 57 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed June 5, 2013

We stayed one night at this hotel and we were quite pleased. The room was big and clean and there are a lot of shops around. We had a pizza delivered to the room and it was quite fast. Overall a good hotel. It is a bit far from the airport and if you take the shuttle you will need at least 25 minutes!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, June 8, 2013
Dear Valued Guest, it was a pleasure hosting you at Howard Johnson in San Bruno. We are happy to be your first choice. Please come visit us again, we will continue to strive to make you feel most comfortable. Thank you for your kind comments.
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2013

Very close to airport, no problems checking in even at 2 AM in the night. breakfast was adequate and decent. Rooms were clean as well.
Only complaint is that the parking underground and on the street level is very congested and difficult to park and reverse while going out.
Close to grocery/pharmacy stores as well.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, June 3, 2013
Dear Valued Guest,

Thank you for your recent stay at our hotel. We are glad you like our hotel. We appreciate your time and giving us your feedback. Hope to see you in future.
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Cuppertino
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2013

My stay at HJ was very well . The staff is very friendly , rooms are very wide and very clean. The supply was arranged very well. Price very much affordable and location was totally in the heart of city. Nothing can be better then getting this service in this price. I would definatly visit again and stay there every time.Cheers

Room Tip: Back side rooms are very quiet.
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, May 27, 2013
Dear Valued Guest,

Thank you for your recent stay at our hotel. You feedback is very valuable and is much appreciated.I am glad your stay was excellent.We value your business and hope to see you in future.
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Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 26, 2013 via mobile

I stayed here two non-consecutive nights while visiting the Bay Area. Both nights the room I had was simple but clean. The bathrooms are in good condition with the exception of Room 318 where the faucet was installed incorrectly. After trying unsuccessfully to wait for hot water I called the front desk. The friendly clerk said she'd be right up to help me. She said my room was the only one with this problem and she proceeded to adjust the bath faucet until a lukewarm water temperature was achieved. Although this sufficed I remained disappointed. If the problem is ongoing the hotel manager needs to get it fixed. Other than that the rooms are fine, though not special. The hotel walls are thin and can be a bit chilly so bring earplugs and something warm to sleep in if you're sensitive to these things. The complimentary breakfast is juice, coffee, some fruit, instant oatmeal, cereal and bread for toasting. There is no exercise room. That said, if you just need a place to sleep with an airport shuttle this hotel may work great for you, particularly if a good rate is offered. If you like Thai food there is a great place called Thai Nakhorn a few blocks down the road that is fantastic.

Stayed May 2013, traveled solo
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prativ P, General Manager at Howard Johnson Express Inn San Bruno/SFO West, responded to this review, May 27, 2013
Dear Valued Guest,

Thanks for your feedback regarding your recent stay at our hotel. I am sorry that your stay was less than satisfactory. I am glad our front desk resolved your hot water problem immediately. Customer service is our top most priority. Thanks again for your comments and hope to see you in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Express Inn San Bruno/SFO West

Address: 190 El Camino Real, Off Hwy 101 to 380 West, San Bruno, CA 94066
Phone Number:
Location: United States > California > San Bruno
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in San Bruno
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Howard Johnson Express Inn San Bruno/SFO West 2*
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Also Known As:
Howard Johnson San Bruno Hotel San Bruno
San Bruno Howard Johnson

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