We booked this accommodation near airport because our flight was departuring approx. at noon and we wanted to be near airport.
Hotel was like any other average hotel. It was clean, beds were good, room was LARGE :) Parking and wifi are free.
We just saw staff during checking in and out. No complains at all. She just did her job and that's it. :)
I didn't realise that the continental breakfast was included. What a nice surprise.

free shuttle from departures to HJ. but check in at 3 pm is a bit odd. after all people arrive at the airport in the morning, exhausted and they want a bed to sleep in as soon as possible.
breakfast starts also after 6 30 so if you have an early flight forget it....but the usual amenities, and a good night rest is what most people want, and that is what you get. no frills.

We were pleasantly surprised with this hotel being so close to the airport. I expected to hear planes taking off and landing and didn't hear a single one. We were very happy with the clean room, free parking, free breakfast, and airport shuttle. The staff was also very helpful in arranging for transport to the airport the day we were leaving. They were very knowledgeable about what was in the area and how to get to the BART. We really enjoyed our stay here and will use this hotel again on our next trip. Great price/value.

This hotel was clean, easy check in, free parking and free breakfast and airport shuttle. We were happy with the choice although there are many hotels to choose from and I would be happy with many others, I am sure if the price were similar.

We used this hotel for being close to the airport, not for touring SF.

We did not take the shuttle as we had to return our rental car, but I understand this shuttle stops here on demand only so you must make a reservation.

I said "normal" because it is just a normal hotel.. nothing extraordinary, so I didn´t want to put a 4.. I would have put 3.5 but don´t see how to do that. i have no complaints.