We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tiffany was super helpful.” 5 of 5 stars
Review of Hilton Garden Inn San Bernardino

Save Saved
You added Hilton Garden Inn San Bernardino to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Garden Inn San Bernardino
3.0 of 5 Hotel   |   1755 S. Waterman Avenue, San Bernardino, CA 92408   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
2X Points Package
Ranked #2 of 32 hotels in San Bernardino
New York City, New York
1 review
“Tiffany was super helpful.”
5 of 5 stars Reviewed November 25, 2013

It's nice coming to a hotel and having the staff genuinely care about helping out customers. We asked Tiffany about some local spots and some other general things about the area and she was eager to help out and very friendly in the process. She never got annoyed with our endless questions. Thanks Tiffany for making our stay there more enjoyable.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

238 people have reviewed this hotel

Traveler rating
    161
    55
    14
    4
    4
See reviews for
51
41
11
105
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
tucson
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2013

Our bed room was on the 1st floor right beside the pool. We were sleeping peacefully in our comfortable bed when some loud voices awakened me at 3AM. About 4 adults were loudly enjoying the hot tub which was supposed to have been closed at 11PM for the night.
As my husband was sleeping on his good ear and hadn't awakened, I chose not to turn on the light to make a phone call to the desk. The next morning as we were turning in our keys I reported the incident to the man at the front desk. Instead of apologizing for the disruption of my sleep he merely said he was not aware that people were using the pool and asked why I did not call to report it. I feel that this was a poor response to my complaint and not in keeping with other experiences at Hilton Garden Inns. We have been Hilton Honors Members since 2006.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfield, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 20, 2013

the front desk girl went out of her way to help me and my friends in the military. She is so sweet. I just wanted to get a quote on rooms, but she literally talked me into staying with them. She worked to find the best rate available and gave me a the true rundown of the area. Also told me about fun things I could do in nearby cities. Keep this one! Thanks Tiffany.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manzanillo, Mexico
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 18, 2013

When you're arriving in San Bernardino late at night with no reservation this is the perfect option. Close to the freeways and accessible, with friendly service on arrival and comfortable, clean rooms.
Good access to Lake Arrowhead and the mountains.
Complimentary breakfast and wifi internet round off a great stay at the Hilton Garden Inn.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
1 review
5 of 5 stars Reviewed November 18, 2013

Never had a room that wasn't clean and fully furnished and the staff is always friendly and helpful. The food at the American Grill is very good and I never mind eating in. Breakast buffet is very good and the morning staff is the best.

Room Tip: Pool noise and music can sometimes be distracting on first floor.
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Landers, United States
1 review
5 of 5 stars Reviewed November 18, 2013

Wonderful place to stay I had and emergancy and the front desk was GREAT at helping me get help. I had cut my hand and the front desk called the urgant care accross the street to make sure they were opened and I was able to get fixed up with stiches. Thanks So Much!!!!!!!!!!!!!!!!!!!!!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Unknown
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2013

The Hilton Garden in San Bernadino was in my opinion OK. They were willing to work with me on the room price as I arrived after midnight. There were a few room amenities that seemed out of place or missing as compared to other Garden Inns. Seems to be in a safe location. One thing that was a definite negative was that the adjustable mattress was broken. They placed a nice memory foam topper on the mattress to compensate, but it just wasn't the same.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hilton Garden Inn San Bernardino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 32 hotels in San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Official Description (provided by the hotel):
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Priceline, Hotels.com, Travelocity, Booking.com, Expedia, Tingo, Hilton Hotels, Despegar.com, BookingOdigeoWL, getaroom.com, HotelsClick, Venere, Agoda and Otel so you can book your Hilton Garden Inn San Bernardino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn San Bernardino, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.