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“my stay” 4 of 5 stars
Review of Hilton Garden Inn San Bernardino

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Hilton Garden Inn San Bernardino
3.0 of 5 Hotel   |   1755 S. Waterman Avenue, San Bernardino, CA 92408   |  
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Ranked #3 of 33 Hotels in San Bernardino
victorville, United States
1 review
1 helpful vote 1 helpful vote
“my stay”
4 of 5 stars Reviewed July 8, 2013

stayed at this hotel several times. always had a great experience. the staff is friendly, the lobby is clean and nice. the elevators and hallways are clean. I was dissatisfied this time. the rooms temperature was hot and didn't cool down till the middle of the night. the handles on the spa were stripped and couldn't be adjusted without guessing.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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281 reviews from our community

Traveler rating
    185
    69
    18
    4
    5
See reviews for
60
51
11
124
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Pitman, United States
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 2, 2013

I have stayed at the San Bernardino HGI several times over the past years while conducting business in the area. The hotel staff is always professional and courteous and I always feel welcome here. The facilities and accommodation are perfect for merely needing a place to "hang my hat" while in town. Nice to grab a drink and some food as well, if needed. I will be back.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 1, 2013

For those of you traveling for business or vacationing in that area, this is a nice place to stay. The shining star of this hotel however is the staff. They were friendly and helpful and eager to make you feel at home when you are away from home.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hooker, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed July 1, 2013

accomodations were very satisfactory and beds were comfortable. I slept very well here. The lobby was very well decorated and rooms were comfortable. The breakfast was a little confusing - I wasn't sure if I was to order or just choose from buffet. Thanks to the hotel for giving me breakfast vouchers - that was very nice and I'm glad it covered a hot breakfast. Staff was very friendly and checked me in quickly since I arrived very late and was very wary upon arrival.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rio de Janeiro
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2013

Very nice and pleasant hotel . Rooms where big and very clean. The staff fantastic and helpful. We book for a weekend (to go to Bear mountain) and after we returned twice. We tried the restaurant at night, it was Ok, nothing very fancy but was decent. The breakfast (included in are rate) was fantastic, more than what you get in similar places. We will stay again with pleasure.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boise, Idaho, United States
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 24, 2013 via mobile

Stayed for just over a week for business - what a great choice! We had a last minute requirement to conduct some academic training for two new hires and Pilar graciously provided a conference room without an extra charge. Thank you!
The breakfast was excellent and quickly prepared!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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La Habra, California
1 review
5 of 5 stars Reviewed June 19, 2013

We booked 1 room for a cousins birthday party held there. Ivonne was very friendly and courtious in booking our room. The staff was very friendly in every way. The breakfast in the morning was delicious. We would definately stay again.

Room Tip: all rooms were great.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn San Bernardino

Address: 1755 S. Waterman Avenue, San Bernardino, CA 92408
Phone Number:
Location: United States > California > San Bernardino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 33 Hotels in San Bernardino
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Official Description (provided by the hotel):
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino

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