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“Salinas Hotel near 101” 4 of 5 stars
Review of Residence Inn Salinas

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Residence Inn Salinas
3.0 of 5 Hotel   |   17215 El Rancho Way, Salinas, CA 93907   |  
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Ranked #4 of 26 Hotels in Salinas
Certificate of Excellence 2014
Monterey, California
Top Contributor
63 reviews 63 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
34 helpful votes 34 helpful votes
“Salinas Hotel near 101”
4 of 5 stars Reviewed December 1, 2013

Only safe place to stay overnight in Salinas. Staff was nice. Near chain food. Clean too. I would recommend thus location if you have to stay overnight in salinas.
Very close to highway 101.
Room was clean and up to Marriott standards.
Near Ihop too.

Stayed December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, December 27, 2013
Thank for the review. I'm glad to hear you enjoyed our hotel and we look forward to seeing you again real soon.

Warmest Regards,

DeAnna Carlsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    77
    59
    26
    11
    3
See reviews for
65
44
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
San Ramon, California
1 review
5 of 5 stars Reviewed November 29, 2013

I travel 150+ days a year with work and with out a doubt this Residence Inn is the Best of the hotels I have been in this category and many of higher category levels.
I came with my family to visit the Aquarium in Monteray, and we mostly try to get these types of hotels with kitchens for ease with traveling with kids. I was worried about the distance when booking, but the drive was not bad at all to the Aquarium or to Carmel. (30 mins to downtown of either city)
From the nices greeting at check in, to the nices services for breakfast, to cleanlyness and politness of the maids you can not find a better place.
If you are planning to go to Carmel/Monteray area, this place is not so close, but you get a great place for the price and the best/nices service you will ever get from any 5 star hotel.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, December 27, 2013
Thank you very much for sharing your experience with us. I was delighted to read your review and your very kind comments regarding the facilities and services that we offer.

It is greatly appreciated when our visitors have enjoyed their experience with us, so much so, that they share this experience with us and other reviewers. We would like to express our sincerest gratitude for your comments which allow us to confirm that our efforts for the well-being of our guests have been met.

Once again, thank you for taking the time to write to us. We look forward to the opportunity of serving you in the future and we hope that your review will be useful for future travelers.

Sincerely,

DeAnna Carlsen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 19, 2013

We stayed here for one night for our weekend getaway. The location is convenient with stores and restaurants in short distance. Staff were friendly too. However, we found flea in our home right after we returned from the trip and struggled for months trying to get rid of them. We have to suspect this hotel because we didn't have flea issue before our trip and this hotel apparently is pet friendly. When we checked in we were concerned about some animal hair we found in the sofa. When we asked the front desk staff, they say they do not separate the rooms for guests with or without pets, so all rooms are occupied by animals before. Unfortunately we were hit at the end. We will try to avoid Residence Inn from now on.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, November 21, 2013
Dear coppereye,

Thank you for your comments, At Residence Inn we strive to provide you with a high-quality hotel experience. I recognize that it must have been frustrating to have had a negative experience at our hotel. I want to assure you that our property is very well maintained and we use a very reputable company that handles general cleaning after every pet departure, that is why we require a sanitation fee for this service. Residence Inn caters to families and of course we are pet friendly that is what sets us apart from your standard hotel. We hope you will reconsider traveling within the Residence Inn brands as you can see from our reviews we are a clean and friendly hotel.

I hope we have addressed all your concerns, and we assure you that these problems will not occur at the Residence Inn Salinas again .

Please call me directly for any reservations that you will be making with us in the future.

We look forward to seeing you soon.

Thank you,

DeAnna Carlsen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victorville, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2013

Good location, just off the freeway, many restaurants within walking distance. The pull out bed left much to be desired, very lumpy. Getting extra towels was a little difficult. Overall good value, friendly staff and very clean!

Room Tip: Hotel is set back from the road, so noise is not an issue.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, December 27, 2013
Thank you for taking the time to express your thoughts and concerns. All our staff were so pleased to read your comments, our whole team are really proud of our hotel and pride themselves on their customer service levels and it is always rewarding to see our guests recognizing this. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

DeAnna Carlsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 29, 2013

Enjoyed my one night at this clean, updated property. Front desk and cleaning staff were hospitable. Small problem getting my Wi Fi to work but that was taken care of promptly. I would stay here again.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, November 12, 2013
Thank you for taking the time to hare your experience. All our staff is always pleased to read your great comments, our whole team are really proud of our hotel and pride themselves on their customer service levels and it is always rewarding to see our guests recognizing this. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

DeAnna Carlsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salinas, California
1 review
5 of 5 stars Reviewed October 6, 2013

I'm over 3,000 miles from home and have been at the Residence Inn Salinas for a little over a month. Every single staff memeber that I have dealt with has been AMAZING! Always friendly, always willing to help. Denise is a gem! (Christina, Lorraine & Matthew sparkle too!). From day 1, I felt welcomed! It's been like seeing family and friends at the start and end of each work day.
The rooms are clean, housekeeping staff is great, the property is clean - and...they are pet friendly!!!
I would easily recommend this place....Actually, I'm a little sad about leaving...it's been such a great stay! :)

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, December 27, 2013
Thank you for the very kind review! I'm glad to hear you enjoyed our hotel and I will pass on your kind words to our staff. We definitely strive to make sure all of our guests have a pleasant stay and it's always nice to hear when they do. We look forward to your next visit!

Warmest Regards,

DeAnna Carlsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lompoc, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

We have stayed at here lots!!! The beds are comfy, rooms are really nice. Even have kitchenette's if you need. Appreciate the meals served. Great salad bar as well. Breakfast has a lot of items.
We have stayed on business here for 9 months. The staff is amazing. They know you by name and help in anyway they can. From housekeeping, to management they are great! We have become family. It is always a joy to stay here, even for an overnighter now. Even stop by just to say hi now, while just driving through!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, October 4, 2013
Dear Mrs. Mutton,

Thank you for taking the time to write a nice review about our staff. It is always a pleasure to have you here at the Residence Inn Salinas whether your passing by or you decide to kick up your feet and stay awhile in any instance were always here for you with arms wide open.

We look forward to your next visit!

Sincerely,

DeAnna Carlsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Salinas

Address: 17215 El Rancho Way, Salinas, CA 93907
Location: United States > California > Salinas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 26 Hotels in Salinas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salinas 3*
Number of rooms: 107
Official Description (provided by the hotel):
Get FREE high-speed Internet access at this Residence Inn. Located just 20 minutes from scenic Monterey and Carmel, the Residence Inn by Marriott Salinas Monterey is your home away from home. Residence Inn by Marriott has perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living and sleeping areas with fully equipped kitchens. Here, in the heart of the fertile Salinas Valley, you are mere moments from the top agriculture companies in the country, such as Fresh Express, Dole, Tanimura & Antle, and Taylor Farms. For leisure activities, we enjoy a close partnership with the National Steinbeck Center and its cultural facility, and within moments, you may enjoy the mesmerizing sites and tastes of Fisherman's Wharf, Cannery Row, the world-famous Monterey Bay Aquarium, the 17-Mile Drive and Carmel-by-the-Sea. ... more   less 
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Also Known As:
Residence Inn Salinas Hotel Salinas
Salinas Residence Inn

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