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“My unforgettable stay in Salinas” 5 of 5 stars
Review of Residence Inn Salinas

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Residence Inn Salinas
3.0 of 5 Hotel   |   17215 El Rancho Way, Salinas, CA 93907   |  
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Ranked #4 of 26 Hotels in Salinas
Certificate of Excellence 2014
Tucson, Arizona
1 review
“My unforgettable stay in Salinas”
5 of 5 stars Reviewed June 5, 2013

I have an assignment in the area to provide contract work for a cancer center in Salinas for 10 weeks. I stayed with the Residence Inn in Salinas. I will never forget Stacie's smile when she greeted me at the reception desk. I had the best room in the hotel and she make sure that I had everything that I needed including making a meal to make me feel at home. She also guided me about the places to visit around Salinas like Monterey because she is born and raised in the area. Every day I was greeted with a smile from the staff who asked me if I have everything that I need. Breakfast was excellent with a lot of fruits and healthy foods like cereals. They also have evening social every Monday, Tuesday, and Wednesday where the guests get together and share a hamburger or salad. The ambiance is very friendly and relaxing. The housekeepers kept my room very clean and asked me if there is anything else they can do for me. Despite my time away from home (I live in Tucson, Arizona), I never miss home because of the extra-attention that I get from the staff which make me feel like a member of their family. I will come back here and would recommend the Marriott Residence Inn to anybody who go for business or vacation in the Salinas area. The whole staff in the hotel is exceptional.

Nam Nguyen M.D.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

Traveler rating
    77
    59
    26
    11
    3
See reviews for
65
44
5
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • German first
  • Any
English first
Trabuco Canyon, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 18, 2013

Overall the experience was ok. I have stayed in better Residence Inns. When we arrived things were clean and the front desk girl addressed us courteously but without a smile. We then went upstairs to our room and everything was clean and appeared to be fine. That night when we were winding down the upstairs neighbor came in and was really noisy and sounded like they were going to come in through the ceiling. They quit about 11 that night. Thank goodness. The breakfast was ok and standard but that morning we found that the toilet has plumbing issues but the staff helped to clear it up. But overall everything was ok.

Room Tip: Make sure to book the top floor so you don't hear the people above pouncing around. Plus, please...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pablo, California
1 review
5 of 5 stars Reviewed May 15, 2013

Matt, Lucy, and Cynthia all went above and beyond to see that all my needs were met. I had a special need for a conference phone and Matt didn't quit until he found one for me (ended up he actually borrowed one from the front desk!).

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Indiana
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013

Staff was great. Hotel was clean in rooms and lobby. Saturday morning breakfast was good but could have used a few more healthy alternatives (only watermelon for fruit for example). Close to 101 and shopping just down the street with several restaurants nearby as well.

Now the bad: The mattress in our room was in need of replacing - my wife and I both commented on that the next morning. The jacuzzi must have been under repair so could not use. The pool could have been cleaner. There was an earring and its backing on the side cement that looked like it had been there a while because it was rusted although I suppose some kid could have fished it out from the bottom of the pool. The pool itself had many long hair floating in it and a hair tie was floating in the bottom of the pool as well.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, May 13, 2013
Thank you for providing us with feedback from your stay. I am sorry to hear that we fell below your expectations. If there is anything further you wish to discuss, please do not hesitate to contact me directly.

Thank you,
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Stockton, California
Top Contributor
97 reviews 97 reviews
36 hotel reviews
Reviews in 47 cities Reviews in 47 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 7, 2013

The one bedroom suit was definitely made for 2. There were 2 spoons, 2 plates, 2 cups, etc. except for towels and there were double the issue. Complementary coffee, tea, popcorn. They needed to have complementary drinking water; the tap water made us gag.
The staff was very helpful and checking to see if there is anything they can do to make your stay more enjoyable. Free internet access was a plus.
They have social nights, but we were not there on the correct night. The day of the week seems to change so contact the hotel directly for information.

Room Tip: Park in the back. Less distance to travel with bags.
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, May 13, 2013
We are very pleased that you enjoyed your stay, and found our employees to be friendly and accommodating. Thank you for sharing your experience, and we hope to see you again soon here in Monterey.

Sincerely,
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Vancouver, Canada
Top Contributor
153 reviews 153 reviews
62 hotel reviews
Reviews in 61 cities Reviews in 61 cities
141 helpful votes 141 helpful votes
3 of 5 stars Reviewed April 24, 2013

A reasonable place to stop for one night. An older hotel which has had some decor updates.

The bed was comfortable and the room was ok, but lack of soundproofing from above was an issue. We heard the guests upstairs entering their room and getting ready for bed at night. They were up at 6am and it was very loud, we heard every footstep and conversation.

There was a strong smell of chemicals in the hallway, elevator and our room. We had to open all the windows but it still made us cough.

The hotel is located in between two shopping centres, very near US-101.

Room Tip: Choose the highest floor if you can, then you won't get disturbed by guests above
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, May 13, 2013
Thank you for providing us with feedback from your stay. I am sorry to hear that we fell below your expectations. If there is anything further you wish to discuss, please do not hesitate to contact me directly.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Miguel, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 10, 2013

I am a business traveler who spends a lot of time on the road and this is one of my favorite places to stay. It has all the amenities a hotel can offer. It is always clean, comfortable and well maintained. It’s conveniently located just off the highway near shopping and a short drive to all the activities Monterey has to offer, but that’s not the best part. It’s the staff! Housekeeping to Management you’ll never meet a friendlier, more accommodating group of people anywhere. You will always be greeted with a smile and a warm welcome. This staff makes it a point to create a home away from home atmosphere and they do it very professionally. I can’t say enough about the front desk staff they are all well trained, polite and efficient, which is just in addition to being very pleasant and happy people. This Marriott also has a complimentary breakfast and an evening social, which include a small salad bar and grilled dogs or burgers. The food service area is always clean and the presentation always appetizing.
These are all features that make this property standout over and above the rest and is the reason my crew insists on staying here. If you are traveling on business or on vacation with your family, I think you will enjoy it as well.
Some of these amenities are starting to be cut back, but we are all hoping the decisions will be reconsidered and allow this Marriott to remain, as it was, The Best!
John G

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DJCarlsen, General Manager at Residence Inn Salinas, responded to this review, April 22, 2013
John,

We are very pleased that we have over the many years met your expectations and continue to do so. Thank you for your continued acknowlegment of our team and management. We look forward to being your hotel of choice and of course being your "Home Away From Home". Thank you for sharing your experience, and we hope to see you again soon here in Salinas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Salinas

Address: 17215 El Rancho Way, Salinas, CA 93907
Location: United States > California > Salinas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 26 Hotels in Salinas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Salinas 3*
Number of rooms: 107
Official Description (provided by the hotel):
Get FREE high-speed Internet access at this Residence Inn. Located just 20 minutes from scenic Monterey and Carmel, the Residence Inn by Marriott Salinas Monterey is your home away from home. Residence Inn by Marriott has perfected the extended-stay experience by combining all the comforts of home with our passion for making every guest feel welcome. Our suites offer separate living and sleeping areas with fully equipped kitchens. Here, in the heart of the fertile Salinas Valley, you are mere moments from the top agriculture companies in the country, such as Fresh Express, Dole, Tanimura & Antle, and Taylor Farms. For leisure activities, we enjoy a close partnership with the National Steinbeck Center and its cultural facility, and within moments, you may enjoy the mesmerizing sites and tastes of Fisherman's Wharf, Cannery Row, the world-famous Monterey Bay Aquarium, the 17-Mile Drive and Carmel-by-the-Sea. ... more   less 
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Also Known As:
Residence Inn Salinas Hotel Salinas
Salinas Residence Inn

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