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Hotel St. Helena: Traveler Reviews

1309 Main St., St. Helena, CA 94574
Hotel amenities
Hotel St. Helena
Ranked #7 of 7 hotels in St. Helena
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50 reviews from our community

    Trip type
Traveler rating
    11
    5
    5
    9
    20
Date Rating
Carmel, California
1 review
1 helpful vote 1 helpful vote
“Worst Hotel Value on Four Continents”
1 of 5 stars Reviewed September 24, 2012

I have stayed in innumerable hotels over the last four decades - from modest to grand - and this one takes the prize for the worst value. The room was barely larger than the "queen" bed and offered no closet; just a hook on the back of the bathroom door. The bed was uncomfortable, the pillows like bags of cement. The only other furniture was a small, round bed-side table covered with an old floral cloth and sporting a telephone, a lamp and a box of Kleenex, and a bizarre, little white-painted cabinet with a few tiny drawers that was better suited to a garage than a bedroom. The bathroom was passable. Small and cheaply done, but passable. There might have been air conditioning - I could hear a hum - but if so there was no way to control it and we had to sleep with the window open. And what did all this splendor cost? A mere $365. Wow. Can't wait to return.

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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Neil S about Hotel St. Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara
1 review
3 helpful votes 3 helpful votes
“Terrible experience”
1 of 5 stars Reviewed August 27, 2012

The room was $480, smelled, was not cleaned probably in weeks, furniture is old, bedding stained and unwelcoming. I will write a review to appropriate authorities to shut it down dangerous to the health of the tourists.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
Ask Raluca D about Hotel St. Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“If you think it's a cute "B&B" ..forget it”
1 of 5 stars Reviewed June 30, 2012

We just stayed at this hotel due to the fact that we needed to just stay one night and they had no minimum night requirement. It was $400 a night for almost a dump...when we checked in they said "Oh, there is no TV working in your room". When we went to the "room" and I use the term loosely, there was no place to put the luggage without putting it on the bed when we were not sleeping. It was hot, the windows don't open (they put some sort of material in to stop it from moving). SO, BEWARE..this hotel is a pit for the money. If it was $300 less, it would be fine.
On the plus side, the bed was comfy, even for a double.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
Ask gweasel about Hotel St. Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
“great experience”
5 of 5 stars Reviewed June 13, 2012

Having never been to this hotel I was not sure what to expect, so I was really pleased when I first walk in at the charm of the place. Totally Victorian in its style and decor, very clean and well appointed with period furniture and curios. The staff both at check in and check out were wonderful. We felt immediately welcome and they were very helpful and gracious with all of our questions. We also got some great recommendations as to restaurants and bars in the area. The rooms were also spotless. Very comfortable king size bed and what appeared to be a newly remodeled good sized bathroom. All around a wonderful experience with great customer service.

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Michael D about Hotel St. Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not Worth the Rate”
2 of 5 stars Reviewed May 20, 2012 via mobile

We booked a room for 18May as we were to visit friends in Anguin. It was the least expensive room I could find. The woman that checked us in was nice enough. The room was tiny. I have traveled for business since 1964 and have to say our bed was one of the worst I've ever slept on. Terrible back ache the next two days. I just returned from four months in Central and South America and have had better beds in $10 hosterias. The woman that served us breakfast was nice enough and the breakfast was pretty good. Over all, the rate is about $100 too much. I suspect the visitors from the 'Bay Area' don't mind getting gouged as they get use to it.

Stayed May 2012, traveled as a couple
Was this review helpful? Yes 2
Ask Douglas L about Hotel St. Helena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. Helena

Also Known As:
Hotel St Helena
Hotel St. Helena CA - Napa Valley
Address: 1309 Main St., St. Helena, CA 94574
Region: United States > California > Napa Valley > St. Helena
Amenities:
Free Parking
Hotel Style:
#5 Romantic Hotels in St. Helena
Price Range: $$
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