I went to Sacramento for an academic conference. When I arrived, I found two other Korean scholars going to the same conference were trying to check in. I heard that they were requesting change of names on the reservation (probably for the reimbursement reasons, I guess). Although I was helped within no seconds and I experienced a very smooth check-in, l learned later that it took them 2 hours but the staff was very patient.

That night, when I could not get the ice machine (which was really "old-fashioned" by the way) working, the front-desk staff immediately came out of the office to help me even before I tried to ask for.

My friend sent me several pages of fax late that night. Although I was not sleeping, I thought it might be too late for me to go there and get it. However, they called me immediately upon receiving the fax.

I originally planned to stay for two nights but decided to stay one more on the second day. They helped me to make sure that I will stay in the same room and my room key will still work. Everything was smooth!

On the third day, my plan changed again and I used my rewards points for reservation. They gave me their word everything will be still smooth and they made it.

The overall experience with this hotel was really super!

The not-so-good: The hotel is older, not really deluxe or frill-bedecked. But you knew that from the name.

The good: The manager was soooo nice. He gave directions to the courthouse, he suggested restaurants within walking distance, he was pleasant and accommodating, let us check out late, genuinely wished us well. The internet service was great too, the rooms were basic and clean and obviously the property is cared for even if it's older. And they had an elevator to get up to the room! (I was so tired after my flights.) I would more than definitely go back if the management is the same. A very courteous and friendly gentleman.

And the beds are genuinely comfortable - I slept from seven pm till the next morning (I was very tired) and woke up with no back pain or the slightest problem.

After reading some of the negatively-oriented reviews, I was not expecting very much. However, I was pleasantly surprised in just about every aspect of my stay here. Facilities were clean and the carpet looked pretty new. Check-in person was very pleasant and helpful. I was on the third floor and it was quiet. One negative could be the grounds are not secured in that anyone could walk up to your door, but that is a given for a motel style facility.
I think this was a very good value for the money, and I will stay here again on my next visit to Sacramento..

This is a marginal and run-down 70's, very tired property desperately in need of renovation. Continental breakfast was very minimal - but a Starbucks is luckily within walking distance. There is internet - friendly staff, clean rooms, but you get less than what you pay for.