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“very clean” 5 of 5 stars
Review of Good Nite Inn Sacramento

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Good Nite Inn Sacramento
2.0 of 5 Hotel   |   25 Howe Ave., Sacramento, CA 95826   |  
Hotel amenities
Ranked #47 of 85 hotels in Sacramento
Stockton Heath, United Kingdom
1 review
“very clean”
5 of 5 stars Reviewed November 27, 2013

I stay at this hotel everytime I come to sacramento.It is very basic, friendly staff and clean room.Al I need is a place to lay my head and to get to work next morning.I have been coming to this hotel for almost a year and never had a problem.Staff here know me very well and are always ready to help in in anyway they can.I enjoy every moment of my life at this wonderful place.There are people who do not understand the policies and try to act like there are running the business but what more can we say to this people.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, November 29, 2013
We are very thrilled to read your wonderful feedback! Thank you for sharing your favorable comments online. It is always reassuring when we hear positive comments from our customers and learn that we have met their expectations. We are delighted that you enjoyed your interaction with our front desk staff and will certainly share your kind words to the team. We look forward to welcoming you back to Good Nite Inn Sacramento.
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182 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Perrysburg, OH
Top Contributor
163 reviews 163 reviews
144 hotel reviews
Reviews in 120 cities Reviews in 120 cities
297 helpful votes 297 helpful votes
2 of 5 stars Reviewed November 1, 2013

While my check-in process was easy and pleasant, the trouble started when I started up the stairs to my 3rd floor room (they hadn't mentioned there was an elevator). Sleeping on the floor at the bend of the stairway, blocking my way, was a clearly homeless and extremely poor, ill woman. I was extremely concerned and went to tell the manager; his response was to go out with a stick, shaking it at her and yelling at her "How many times do I have to tell you not to come here!" What kind of a place has sick vagrants collapsed outside its doors and just beats them off with a stick instead of calling the proper authorities?
While the price is very good, the experience at Good Nite Inn leaves a lot to be desired. It took an hour (and a long back and forth with the manager and then on the phone with the Internet company) to get a wifi signal working. The room has a fridge, but no other amenities--not even shampoo. Just a couple of tiny bars of soap, 2 towels, and that's it. Coffee in lobby in the morning but no other food. Very noisy neighbors audible through thin walls. On a very tight budget, it's better than sleeping in a stairwell… but this place needs a serious makeover.

  • Stayed November 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, November 6, 2013
We are sorry we were not able to provide you with the quality of services and amenities you deserve. Because business travel is very important, we try hard to make sure all our guests have a rewarding experience at Good Nite Inn.
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Kaunakakai, Hawaii
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 20, 2013

It is basic. The area is a little sketchy, the Inn adjacent (and twice as much) lock their parking lot at night. Saw a matenance worker smoking cigs and standing around by the elevators. Then saw him right after on the other side of the building by my room, smoking cigs and staring at the parking lot ground. Lots of cigarette butts around...from him and from him not cleaning!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, September 27, 2013
We are sorry we were not able to provide you with the quality of services and amenities you deserve. Because business travel is very important, we try hard to make sure all our guests have a rewarding experience at Good Nite Inn.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

This place is absolutely disgusting. The sheets were to small for the bed, and they were ripped, 2 very flat pillows, the mattress and box spring were ripped, the box spring protector was all ripped up should be put in the trash. Stains on the thin white sheets, we slept with our clothes on, blanket to small for bed queen bed with a twin size blanket. We threw the dirty blanket and comforter on the floor. Good thing we had our own blanket, and our blanket will be sanitized when we get home. The tv was full dirty little finger prints the furniture was old an really beat up. The bathroom well I have seen dog kennels cleaner. The sink was dirty, the toilet was dirty ring of scum. The shower had mold and looked like it hadn't been cleaned in some time.We wore our flip flops. Two little towels that were like sand paper, zero hand towels. The floor was dirty, be sure to keep your shoes on. There were 2 light bulbs out, out of 4. The outside of our room and near vending machines had bird droppings, the one vending machine was out of order, when I went into the office to ask if they sold water the girl said no, there is a vending machine on the second floor, when I got up there the vending machine didn't offer water, the girl could of told me this. About 20 minutes after our check in, i went to the office to see if there were any cancellations so we could maybe switch rooms the girl said yes they did have cancellations,I told her our room was really disgusting, she said nothing, i also asked her for 2 more pillows, her reply was oh I
think we have just one, but it doesn't have a pillow case on it so I can't give it to you, then she said she would try to find one, she did end up bringing us the flat pillow.Because the room was in my husbands name he would have to come into the office. When he got there she told him there were no cancellations??? What the heck..... To end this review I would just like to say it is very obvious that the management team nor the owners take proud of their business. Also fellow travelers the price may be right, but the stay is horrible. We paid $63.00 and got zero rest what a huge disappointment. Look else where....

  • Stayed September 2013
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, September 27, 2013
Thank you for bringing to our attention about your stay.We are very sorry for any inconvenience and assure you that this problem has been addressed with our staff. We credit our success in the Lodging industry to providing good service and accommodations at affordable prices. We thank you for taking the time to let us know where improvement is needed so that we may continue to maintain our high standards. We sincerely hope you will give us another opportunity to extend our usual hospitality. You are indeed a valued customer to us. Your continued loyalty is very important to us.
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Pomona, California, United States
1 review
1 of 5 stars Reviewed August 12, 2013

The front desk agent was nice. The hotels conditions and cleanness are terrible. The rooms are stinky and noisy. Stay away from this motel. I had a reservation for two nights and I couldn't stand one.

Room Tip: Stay away from this motel.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, August 15, 2013
We would like to apologize to you for any inconveniences that might have had during your stay with us. We wish these items were brought to our attention at check in or during your stay so they could have been handled in a prompt manor. We are available 24 hours a day to my staff and for all the guests if needed either in person or by phone. We can assure all of our future guests that we have put some policies in place to limit if not completely eliminate this issue. Once again we would like to apologize to you for the issues that arose and hope that they would consider us in the future as we are a very active company in taking care of our problems.
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Eastern Washington
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 10, 2013 via mobile

Stopped in Sacramento for the night and to ride bikes on the parkway. We chose to be away from city for bike convenience. Found our n/s room clean, with old furnishings, but a large spill on the carpet. A/C unit was new and quiet. The bed looked messy so as I tried to straighten the very worn, too small, but clean sheets I discovered th king bed had a shabby full sized mattress pad. Worn sheets on a very old, worn, stained mattress is too hard to think about sleeping on. I asked for a king pad "I'll see if I can find one of those" was the response. Left for a ride at Howe street park access. Great ride, great trail. Nice asset to city. Upon returning we discovered our car window smashed and IPod stolen. We decided to leave town since we could not secure the vehicle for the night. Motel cannot give refunds. Not a surprise. Would not recommend.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, August 15, 2013
Thank you for bringing to our attention about your stay and we will see if we can improve in the future. We will work with corporate management on our location on getting better. Thanks for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 19, 2013 via mobile

Girl at front desk was great , had a couple of problems with room she quickly fix them she was on her feet, very friendly espeshly at 11:00 at night , the coffee was decent the next morning, fo the money the whole deal was nice

  • Stayed May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
25howe, General Manager at Good Nite Inn Sacramento, responded to this review, July 30, 2013
Thank you for your positive feedback! We are delighted to hear that you always enjoy your visits at our Inn and our friendly service. We appreciate your favorable comments on our associates, and we are privileged to be working with such a great team. We value the relationships we have developed with our customers and the repeat and referral business which we depend on. We look forward to welcoming you back to Good Nite Inn Sacramento.
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Additional Information about Good Nite Inn Sacramento

Address: 25 Howe Ave., Sacramento, CA 95826
Location: United States > California > Sacramento
Amenities:
Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #47 of 85 hotels in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2 star — Good Nite Inn Sacramento 2*
Official Description (provided by the hotel):
Welcome to the Good Nite Inn, the number one economy hotel company in California. Come stay with us and you’ll discover what our loyal customers have come to expect time and time again: comfortable, clean, and modern accommodations at unbeatable prices. Good Night Inn Sacramento is located just 2 miles from downtown Sacramento, the state capitol, the governor's mansion and historic old Sacramento. Located within 5 miles of the property are Cal State University at Sacramento, Cal Expo, the California State Railroad Museum, Raging Waters sacramento, fine restaurants and Arden Fair Shopping Center. The Good Nite Inn Sacramento is also conveniently located on Highway 50 halfway between the bay area and Lake Tahoe. ... more   less 
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Also Known As:
Good Nite Inn Sacramento Hotel Sacramento
Good Nite Hotel Sacramento
Good Nite Sacramento

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