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“Wonderful Staff” 5 of 5 stars
Review of DoubleTree by Hilton Sacramento

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DoubleTree by Hilton Sacramento
3.5 of 5 Hotel   |   2001 Point West Way, Sacramento, CA 95815   |  
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Ranked #26 of 84 Hotels in Sacramento
Omaha, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Wonderful Staff”
5 of 5 stars Reviewed April 25, 2014

The staff if so genuine and caring. There was someone there to assist everytime I was in need of something.The grounds are beautiful and relaxing. Hotel is very clean. I ordered room service and it was quick and very tasty. All of the food at the conference was spot on and delicious. Banquet staff is very attentive. My only regret is that I didn't bring a swimsuit.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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808 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
Adams, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 25, 2014

My stay was awesome. Everything we needed was available. Food was great, Room was very clean, and the staff were amazing. Location was close to Mall, other restaurants if needed, convenient to airport. The staff were very knowledgably of the property and surrounding community. The meeting rooms were well equipped with visual and audio that you could actually see and understand. Breakfast and lunch were so amazing and well prepared for our meetings.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cupertino, United States
1 review
3 of 5 stars Reviewed April 25, 2014

The bathroom has old plumbing fixtures and created lots of noises. The sound insulation of the room is poor. It needs improvement to qualify as a 3 or 31/2 star hotel. It makes no sense that the survey requires minimum 200 characters in order to submit a review if you are really interested in receiving comments from customers.

  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
5 of 5 stars Reviewed April 25, 2014

This was my first time visiting this hotel and from the second we arrived until we left everything was wonderful!! The hotel has the best beds which made it hard to get up for the day. The chef is amazing!!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
1 review
5 of 5 stars Reviewed April 21, 2014

The hotel staff was excellent ... rarely could I pass a staff member without a positive greating. They made me feel at home away from home yet assued I was their priority. Rooms very clean and food was excellent. The location was ideal for our business meeting.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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San Ramon, United States
1 review
5 of 5 stars Reviewed April 20, 2014

I am impressed with this Hotel. It's very convenient for the function I attended. I was very happy when a hotel employee offered to help carry my items to my car upon checkout. Love the chocolate cookies given upon arrival and departure.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, United States
1 review
2 of 5 stars Reviewed April 19, 2014

I had my first very disappointing stay at a Doubletree. The Sacramento location desperately needs to be redone. The room I was had the old wood smell and th bath fixtures were wonderful relics of the 1980's. The air conditioning didn't work (kept blowing warm air all night). I was attending a conference and the ball room and conference rooms were also dated. One lunch (a chicken dish) was good but the second one with beef was just plain inedible. The staff was courteous and was trying to do its best. However, it couldn't make up for the poor facilities. The facility needs a major renovation.

  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Sacramento

Address: 2001 Point West Way, Sacramento, CA 95815
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Sacramento
#18 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Sacramento 3.5*
Number of rooms: 448
Official Description (provided by the hotel):
The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more   less 
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Also Known As:
Doubletree By Hilton Sacramento Hotel Sacramento
Sacramento Doubletree
Doubletree Sacramento

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