I am now convinced that whoever has been giving negative reviews of this place is either impossible to please, or is a jealous competitor hotel. Hubby and I came for a conference. We were greeted energetically and cheerfully by the staff, and directed to our room which was amazingly spacious, and well policed. Beds tight as drums and spotless. Not a bedbug in sight then or ever. I am posting pictures of this, plus a split bathroom that was equally clean. Let this matter rest. There are NO BEDBUGS HERE.
The service we received was pronounced by my well-traveled husband as the best he has ever received anywhere. You couldn't even pass a custodian without them giving you a wide smile and a 'good morning'. We had forgotten toothbrushes and were brought them pronto. Crabtree and Evelyn toiletries, and soft, absorbent towels aplenty. Hair dryers and conditioner supplied.
But here's the kicker: The one problem with this hotel is the locqation. If you are courageous enough to figure out the transport system in Sac., which isn't that hard, there is no good way downtown except by taxi, which costs $20 one way. I had it in mind to visit a shop on the outskirts of town and was willing to get out there by public transport. But Ron the concierge told me HE WOULD TAKE ME OUT THERE HIMSELF AND COME GET ME WHEN I WAS READY, for the same price as one way. I have NEVER found service like that anywhere in the world, and from my profile, you can see I've been all over! Ron gets a standing ovation! He even took me downtown afterwards instead of back to the hotel, and from there I caught public transport home. This is not a service to be exploited. However, I was astonished it was even offered.
There is a yummy breakfast buffet, and an early bird dinner special for people coming from the east coast who feel peckish earlier than the natives.
The only other problem was the internet, which was spotty in the rooms. Minor. It is free in the business room. stay tuned for pictures.
Five stars, no problem. Good going!!
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Sacramento is a full-service, environmentally friendly hotel in Sacramento, centrally located to all of the exciting attractions and happenings in Sacramento. Located in the Point West Marketplace, our Sacramento hotel is within walking distance to the region's largest shopping mall, Arden Fair, featuring over 165 specialty stores. The Sacramento area welcomes business and leisure travelers with award-winning shopping, dining, and entertainment options. Conveniently located off Business 80, our hotel is just 5 minutes from downtown Sacramento, the State Capitol, Sacramento Convention Center, and Old Sacramento. We are 12 miles from the Sacramento International Airport (SMF), and provide convenient, ample parking. Boasting some of the largest guest rooms in Sacramento, each of our 448 non-smoking beautifully appointed rooms offers brand new Sweet Dream beds, an ergonomically designed workstation equipped with a two line phone and voicemail, and Internet service. Amenities include a hairdryer, luxurious bath amenities, an iron and ironing board, an alarm clock with MP3 connection, a flat screen TV with a variety of cable channels, and much more! ... more less
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- Also Known As:
- Doubletree By Hilton Sacramento Hotel Sacramento
- Sacramento Doubletree
- Doubletree Sacramento