My wife and I stayed recently at the hotel, where we have also stayed during previous visits, when we attended my mother’s memorial service. The hotel is a very good value (about $110 per night for a studio), especially compared to what it offers. The rooms are spacious and clean, and the location was convenient to the airport and the downtown location (just off Interstate 5) where the service was held. Like other Residence Inns, the hotel offered a substantial breakfast with scrambled eggs, potatoes, and sausages. Breakfast also included yoghurt, fruit salad, boiled eggs, and other fare usually included for breakfast. The housekeeper who cleaned up my sister’s room was quite friendly and courteous, and did not mind that we hung around while she straightened our room. The hotel also let us check out an hour later than the usual noon check-out time on our last day. On the down side, however, one telephone’s speaker evidently did not work, so people did not hear us when we called. My sister also tried calling the room and was not able to be put through. In addition, on one day, we put out the “do not disturb” sign while we were at breakfast, and then were very disappointed when housecleaning did not work on our room that day, because the sign had been out earlier in the day. Nonetheless, we would probably stay at the hotel if we return to Sacramento.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 20, 2012
Thank you for your feedback. We are pleased to hear you enjoyed our hot breakfast and convenient location to Downtown and the Airport. Since your last stay the engineering crew has been thouroughly inspecting all phones to ensure connectivity. We look forward to serving you at the Residence Inn Natomas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.