Residence Inns are our favorite places to stay for extended family vacations. I wish there was a 3-1/2 rating (Good, not Very Good, but better than Average), because the service was good and that means a great deal to us.
Sacramento was the 3rd leg in our annual holiday trek, and our longest stay (5 nights). We reserved in the Arden-area Residence Inn because the one we stayed in last year posted much MUCH higher room rates this year. We called en route from San Francisco to ask if there was any way to get an early check-in, since our car was full of luggage and Christmas gifts, and we had more shopping to do. The front desk clerk checked her room availability and responded almost immediately that there were plenty of open rooms, and that we should come right in. We thanked her and said that we would be there in about an hour.
My disappointment came after entering our room. It was not what I had expected. We have reserved one-bedroom units, two-bedroom units, and loft units for our traveling groups of between 4 and 6 in the past. I seem to remember there always being at least one sleeping room with a door. The penthouse unit we rented had a loft at the top of some very steep stairs (the girls ran up and claimed it immediately), and a double-sized (Queen-sized? Is this different?) Murphy bed in the living room. I returned to the front desk to ask if there was a different configuration of the room, and she said that there was not.
The Murphy bed was not comfortable - especially for two adults, and except for the lack of a bar in the middle of your back, it felt just like a sofa bed. With the bed pulled down, there was insufficient space to sit squarely at the desk (I worked most every morning while the rest of the family slept), or to get around to the downstairs bathroom. The girls' king-sized bed, on the other hand, was very comfortable. Too bad for the parents!
There were two decent bathrooms (with doors), the fireplace was nice, although matches would have been helpful. The kitchen was sparsely appointed by comparison to similar properties. The drapes were fine, but the sheers inside were weather-worn and tearing. The sofa had a visible stain on it, so we just avoided sitting on it. The fire alarm started beeping the first day we were there, and my husband passed one of the hotel engineers on his way back from getting a new battery at the front desk. He said that he would have been happy to come in and replace the battery, as I am sure he would have done with our plugged toilet if it hadn't cleared after the 10th flush.
Because our gifts were everywhere, we did not have housekeeping in during our stay. We did have one knock on our door (the DND sign had fallen off), and the housekeeper offered to trade out our towels for us. Another saw us unloading boxes from our car and offered to help get them to the room. We did not accept her offer, but were hugely impressed with the gesture.
We were out late most nights, so did not take advantage of the spaghetti dinner, and slept through breakfast most days. Some of our family members did go down to breakfast on a couple of the mornings and said that it offered more than a continental.
All in all, the location had easy access to all freeways, and was very convenient for us to visit family in all corners of the county/counties. There seemed to be a lot of "street" people in the area, but we never saw any of them on hotel property and our car remained undisturbed. I see in other reviews that this property will be undergoing some renovations, and that would make it very attractive for a return stay (in a 2-bedroom unit, not penthouse loft).
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- Also Known As:
- Residence Inn Sacramento Cal Expo Hotel Sacramento
- Sacramento Residence Inn