This hotel changed management -- or at least the name -- since my last stay, but the experience was even worse than before. Another reviewer states that "new owner and management are trying;" I saw no evidence of that. Making the reservations was an exercise in futility; every time I called, I was put on hold for 5 minutes at a time. I was only able to make reservations after lodging a complaint. Upon checking in to the room, we discovered that there were no garbage cans, and towels were provided for 2 persons, although there were 3 of us who had reserved the room. I tried to call the front desk: the phone was dead. I went to the front desk, and the clerk was overtly hostile. We eventually got one garbage can [the second one, promised for the bathroom, never arrived], and towels. The one bright star was Dennis, the maintenance man. He could not get the phone to work, but at least he tried. Several of the electrical outlet did not work. We had a patio, but no patio furniture. Bottom line: there is absolutely no reason to stay here. Other hotels in the area want the business, and they will get mine in the future.
- Official Description (provided by the hotel):
- Experience true Sacramento hospitality and comfort at the Sacramento Inn an exceptional, distinctly different and unique full service hotel in the heart of Northern California. The perfect choice whether you are in town for business or pleasure. Our impeccable service and casual northwest flair will make your stay comfortable in Sacramento. ... more less
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- Also Known As:
- Red Lion At Arden Village Hotel Sacramento
- Red Lion Hotel Sacramento
- Red Lion Sacramento