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Capitol City Hotel Cal Expo: Traveler Reviews


2600 Auburn Blvd., Sacramento, CA 95821
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75% Do not recommend
2.5 of 5 stars 8 reviews
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Manager, Bill Was RUDE will never stay again!

Capitol City Hotel Cal Expo

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1 of 5 stars
mrsspence1   1 contribution
California
Jan 14, 2009 | Trip type: Business

Stayed here for business purposes. Seemed like it was OK for the price until the bill arrived. Hotel charged my credit card $238 for a one night stay when the rate was quoted at $59 plus tax. Upon calling the hotel was told by the desk clerk that I smoked in the room and was charged $100 for smoking in a non-smoking room and he couldn't do anything about it and to call back on Monday. Called back on Monday and was told the $100 would be refunded after I had to argue that I was not even a smoker. The following week had to call again because it still had not been credited. Manager, Bill, told me he had personally done it. I also asked why there was some other charges from their hotel on my credit card. I asked him if he could hold while I brought my statement up.He said he didn't have time! When I stated to him that this had taken a lot of my time to straighten out he became EXTREMELY RUDE and told me he didn't have time to answer my questions, to send him something in writing. And he HUNG UP on me. I have never been treated so rudely by someone who is supposed to be a Manager. DON'T stay here unless you want to be overBILLed (and run over by BILL)!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
  • Date of stay December 2008
  • Visit was for Business
  • Member since January 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great time, will make sure to book here again

Capitol City Hotel Cal Expo

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5 of 5 stars
ryanjohnsonoc   1 contribution
OC
Oct 29, 2008 | Trip type: Couples

The front desk staff was very nice when checking in. The hotel was busy on the weekend and eventhough they had contractors working it was quiet in our room and throughout the hotel. I noticed changed compared to last years visit to the hotel. The staff was great and food was very good as well. Hotel made my trip enjoyable this year. I am looking forward to seeing this hotel with the changes the staff told us about. My wife and I had a great time at the hotel. With the unique look I feel the hotel is perfect for travelers coming to the Cal Expo area.

  • Liked — The Staff
  • Disliked — Bar could have more food options
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since October 29, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Gambling / Casinos, Outdoor / Adventure, Shopping, Golf, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d79731?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Well Worth the price

Capitol City Hotel Cal Expo

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4 of 5 stars
jeaj1   1 contribution
palm springs
Sep 30, 2008

Staff at hotel was great! Hotel under renovations (posted in Lobby). Room was clean and well worth the price. Attended meeting at hotel - remodeling was taking place. Great Location!

  • Liked — staff attitude
  • Disliked — remodeling
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Traveled with Other
  • Age group 35-49
  • Member since February 06, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d79731?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $80 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Capitol City Hotel Cal Expo Also Known As

  • Clarion Cal Expo
  • Clarion Sacramento
Address: 2600 Auburn Blvd., Sacramento, CA 95821