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“Excellent convention hotel” 5 of 5 stars
Review of Hyatt Regency Sacramento

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Hyatt Regency Sacramento
4.0 of 5 Hotel   |   1209 L Street, Sacramento, CA 95814   |  
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Business Savvy w/Internet
Ranked #20 of 85 hotels in Sacramento
GreenLeadersGold level
Chicago, Illinois
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent convention hotel”
5 of 5 stars Reviewed January 22, 2014

Quiet, clean, comfortable, spacious room. Right across from the convention center. Everyone helpful. Easy to catch a cab . Food pretty good in the restaurant. Check in very efficient. Great to dash back to my room during the convention.

Room Tip: Ask for a quiet room
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, January 24, 2014
Thanks for the great review! Our location is ideal for events at the Convention Center, and I'm glad to hear you had the opportunity to stop in to one of our restaurants! Hopefully we'll see you back in Sacramento soon!
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463 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Houston, Texas, United States
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed January 16, 2014

We stayed 2 nights in January. We had a capital facing room on the 8th floor. Check-in was easy, room was clean, be warned they charge $$ for everything. Super 8 has free internet, what gives. We requested a king, got 2 double beds, that didn't start things of well. A/c worked on and off, both nights it turned off by itself and we woke up hot. Not a recipe for a good nights sleep. Breakfast buffet looked good but not worth $21, steak and eggs was good and $17!

Overall we had a couple events that the hotel catered and the food was excellent. Room was clean, but expensive and they nickel and dime you for everything, oh and the staff were always nice. That would be my summary.

Room Tip: Facing Capitol is nice
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  • Stayed January 2014, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, January 22, 2014
Thank you for your review! I was very happy to see your high scores for the cleanliness of our rooms and our level of Customer Service. In regards to the charge for internet, we do offer complimentary wifi in the lobby and throughout our Amourath Lounge, as well as various packages that include internet.
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Sunnyvale, CA
Top Contributor
190 reviews 190 reviews
49 hotel reviews
Reviews in 35 cities Reviews in 35 cities
777 helpful votes 777 helpful votes
4 of 5 stars Reviewed January 8, 2014

We stayed here during the Sacramento Jazz Festival on Memorial Day weekend 2013.
Pros:

1. Large entranceway to temporarily park your car while checking in.

2. In and out parking privileges: use the room key to validate when entering and leaving the car in the garage.

3. Very nice almost elegant lobby area with several large rooms for meetings, music gatherings during the Sacramento Jazz festival.

4. Shuttle bus between the Sacramento Jazz festival venues stops right in front of the hotel.

5. Big spacious, almost elegant room with desk, 44" flatscreen HD ble TV, large desk, sitting area with ample lighting.

6. Relatively quiet with effective brakes on the door closing, and a good distance between bed and hallway door.

7. Immaculately clean room with no hairs in the bathtub or linen

8. Big comfortable bed with ample reading lamps, and both sheer and blackout curtains.

9. Our room 650 had a micro balcony with a sliding door that opened all the way -always ask for a room with a balcony, as otherwise you may get stuck with a window that only opens 6 inches at an angle.

10. Room 650 had a nice view of the large park next to the state capitol -a good place for a morning run with no street stops. Always ask for a view of the park or state capitol, instead of the back parking lot with old buildings.

11. Hotel grounds extravangantly decorated with shaped bushes.

12. Centrally located to old downtown and the Capitol mall.

13. 2 blocks walking distance to store on J street with $1 sodas

14. walking distance to Frank Fats and Ma Jong, my favorite chinese restaurants in the Sacramento Area.

15. easy walking distance to the Convention center.

16. Good size pool when the kids aren't taking over the place.

17. Ample lounge chairs next to the pool with refreshments served

18. Free wifi in the business center on ground floor.

19. Courteous and helpful staff with smiles and cheerful dispositions welcoming all guests during all facets of the visit.

20. Hot but pricey breakfast available in the hotel.

21. Great value. $127 for Memorial day weekend 2014 Sacramento Jazz Festival, compared to the $200+ for the Holiday Inn fixer upper by old downtown.

22. I believe they had an all you can eat pasta dinner with salad downstairs for around $15 in the breakfast room.



Cons:

1. $17 per day self park in tiny spaces -our Prius barely fit in the very narrow compact parking spots. This seems to be the norm in downtown Sacramento.

2. $25 per day valet park- mandatory if all the self park spots taken.

3. To reach the parking lot, you may have to take one elevator down to the 2nd floor, walk around the building, and take a second elevator to your parking lot floor

4. No usable refrigerator nor microwave oven -at the price of this hotel, they figure you don't need a refrigerator nor microwave.

5. Mini bar in refrigerator with exorbitant prices.

6. $4 for 12 oz soda from the refrigerator

7. $3 for a 20 oz soda in the hotel concessionaire on the ground floor

8. $10 for in room wifi, $15 for high speed wifi.

9. The 4 Elevators can be slow during busy mornings, requiring lengthy times to wait and reach your rooms or the lobby

10. To reach the parking lot, you may have to take one elevator down to the 2nd floor, walk around the building, and take a second elevator to your parking lot floor

11. To reach the fitness room and gym you have to leave the building and walk around the corner of the block.

12. Noisy A/C

13. Noise from neighbors talking through the connecting door at midnight: they stopped after I pounded on the wall -always ask for a room without a connecting door, although that may not be possible.

14. Meals including breakfast very pricey downstairs. There are a multitude of restaurants nearby for breakfast, lunch, or dinner with much more reasonable prices.


I will use this as a guide to my stay here again for the 2014 Sacramento Jazz Festival.

Room Tip: Choose a room facing the park or capitol -you don't want to see the parking lot. Ask for a room...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, January 12, 2014
Thank you so much for sharing your feedback! I am very happy to see you enjoyed your stay. We do offer additional package rates, some of which include breakfast, internet, or parking. If you are interested in learning more about these packages please don't hesitate to visit our website or contact the hotel directly!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2014 via mobile

This was my first time attending a New Year's Eve party at the Hyatt. I also stayed overnight at the hotel. The party was a lot of fun with a live band and DJ. The bed in the room was very comfortable.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, January 8, 2014
I'm so glad you enjoyed our New Year's Eve party!! Hopefully we will see you back next year as we anticipate it will be bigger and better than ever!! Thank you for your review!!
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San Diego, California
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 5, 2014

We were there for a business convention in Sacramento, and this is the first time I stay at this hotel. We arrived around 12:00 pm, and of course it is too early to check in, and we requested about 15 rooms, but that didn't stop the friendly front desk staff from accommodate all of us into our rooms. At first, they put me in a room near the elevators, and I ask them (nicely) is there is a way to change my room, as we all know the rooms near the elevators have ton of traffic, and tend to bit noise. Without hesitation the front desk switch my room to a room with a beautiful view and a balcony with no extra charge. These people will do whatever it takes to make your stay as comfortable as possible. Overall, my colleagues and I are very comfortable with our overall experience, and I sure enjoy the extra TLC that was provided to me. I will definitely stay there again. Just a word of advise, there is a surcharge for WiFi, and parking is NOT free for the hotel guess.

Room Tip: Don't hesitate to ask for a room with view, the front desk with whatever possible to accommodate...
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  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megahn S, Manager at Hyatt Regency Sacramento, responded to this review, January 8, 2014
Thank you for sharing your feedback! Our Front Desk agents strive to provide wonderful customer service, so meeting the requests of our guests is a top priority. We look forward to seeing you next time you return to Sacramento!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2014

Our family of four stayed during New Year's Eve. From the prior reviews, I was concern about the noise level in the room. The front desk was excellent at check-in: friendly and efficient. Desiree was able to place us in the wing that faced the Capitol Mall, but put us with other families and older couples. That resulted in a quiet night sleep. Vines restaurant served very good food and not too expensive in light of the quality and taste. We did not try Dawson's due to their special New Year's Eve menu and our young children. We did go to Tower's Café (not at the hotel), but found the food slightly above average. I want to especially compliment the housekeeping staff. The housekeeping staff were "super-friendly". We got more "Happy New Year" and "Good morning" from the housekeeping crew than the front desk. However, I don't want to sound like the front desk staff were unfriendly - the front desk staff were extremely friendly. It was just amazing that the housekeeping crew could top that. On top of their friendliness, the room was very clean. We were very happy with our stay. My compliment to the management for keeping the staff happy, which shows when they interact with guests.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vacaville, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 2, 2014

I traveled with my wife for a New Years Eve celebration and we stayed at the Hyatt and really enjoyed the experience. We were professionally greeted by Christoper Lee, a Customer Service Associate, who had excellent customer service skills and was very personable. No request was too much for this young man and he did everything in his power to make us feel welcome. We ordered room service and the food was well prepared and came with good size portions. The location is perfect as it is right across the street from the Capitol and there are several shops and restaurants in the downtown area.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Sacramento

Address: 1209 L Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Sacramento
#12 Romantic Hotel in Sacramento
#14 Business Hotel in Sacramento
#21 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Sacramento 4*
Official Description (provided by the hotel):
A premier hotel beckons with world-class amenities located adjacent to the convention center and the State Capitol. This mediterranean-style hotel is an ideal setting for meetings and receptions. Fresh from a $15M renovations, the hotel sets the standard for business excellence with 503 elegant rooms, including 17 suites, Hyatt Business Plant and exclusive Regency Club accommodations. ... more   less 
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Also Known As:
Hyatt Regency Sacramento Hotel Sacramento
Sacramento Hyatt Regency
Hyatt Sacramento

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