I stayed here for just one night on 4/11/13 but was impressed with every aspect of my stay. The staff was truly amazing and went out of their way to assist with everything. Check in was smooth. I requested a quiet room and was given a nice corner room on the 7th floor. The room itself was a typical Hyatt room and was in good shape. The bed was comfortable and provided a great nights sleep. What made this a 5 star review was the staff. Every member of the staff I encountered was friendly, professional, and concerned with the needs of the guest. In one instant a guy cleaning up a banquet room offered to assist me with finding the meeting I was searching for on the display board. In another situation I encountered the most helpful attendant in the Club lounge on the tenth floor. I couldn't even make my own coffee as he insisted on helping me. It appeared that all of the staff from top to bottom were well trained to care about guest satisfaction. That is what makes this review a 5 instead of a 4. Looking forward to staying again when in Sacramento.