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“Nice, Clean, Close to Old Town” 4 of 5 stars
Review of Holiday Inn Sacramento-Capitol Plaza

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Holiday Inn Sacramento-Capitol Plaza
3.0 of 5 Hotel   |   300 J Street, Sacramento, CA 95814   |  
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Ranked #29 of 84 Hotels in Sacramento
GreenLeadersBronze level
Eureka, California
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Nice, Clean, Close to Old Town”
4 of 5 stars Reviewed September 29, 2009

I stayed at this hotel from 9/18 to 9/20 for a weekend road trip out of town. I should mention I have stayed at this hotel before and have always had good rooms. I should really start by mentioning a few things about this hotel. They currently offer valet parking or a self park option in a city garage that sits very close to the hotel. Self park is cheaper at $12 and can be charged to your room. It has unlimited in/out visits per day but you must get your ticket stamped each time at the front desk. The garage appears to be pretty safe.

The hotel itself is large and sits at the end of the Downtown Westfield mall. While the mall is right next door noise and foot traffic are not an issue at all. I should note though that over time this outdoor mall seems to be dying slowly. The hotel also has a direct pathway to Old Town Sacramento (about 1 min walk) which is a touristy historic district with lots to see and do. Shops, museums, places to eat, a railroad and the Sacramento river. Of course you are also right in the middle of downtown and access to I-5 is very close too.

The room itself had a very roomy king bed, a nice bathroom, as well as nice furnishings in the room. The room was also very clean and I am very paticular about having a clean room, especially a room free of mold, mildew, and dust. This room had none of those three items in it. Overall it was a very nice room. I should mention that this is a business/convention hotel and we did notice some noise in the hall the second night but nothing that would disrupt our evening or worth complaining about.

The hotel itself has a pool on a part of the roof which is older but nice. It was actually closed for resurfacing when we stayed this time so perhaps it is nicer now. The hotel also has a restaurant as well as many others within a close distance. Many of those in Old Town, the mall, or a short drive away.

The staff at the hotel were terrific...when they appeared. Upon checking in on Friday night we arrived at the desk (third in line) to find no one at the counter and the others in line getting frustrated. Finally, a gentleman in line called the hotel which stired someone from the back who he asked for help, she appeared shortly after that at the desk. I should mention that both nights I had to go to the front desk, there was no one to be found at the desk. The second time a maintenance man alerted the staff in back that someone was at the front desk. I will say that every encounter with the staff was professional and that they offered great customer service and were very helpful once they appeared.

I would certainly recommend this hotel to anyone looking to stay close to Old Town or downtown in Sacramento. The rooms are clean, nice, and roomy. Plus the staff and services offered have always been great.

  • Stayed September 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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244 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 10, 2009

Booked this last minute on Hotwire, our stay was very pleasant. Free WiFi, comfy bed, clean bath. Location on Downtown Plaza worked ok for us, a little more driving than we'd prefer, but parking was easy in the structure next door, $13 a night with in and outs (valet available for $15/night). The hotel is right by the freeway, up on the 10th floor noise was not a problem. Staff was helpful and efficient, we'd stay again!

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Boulder, Colorado
Top Contributor
50 reviews 50 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed February 28, 2009

I spent 3 nights at the Holiday Inn - Capitol Plaza. They recently updated the room I was in with flat panel LCD TV, new bathroom, and a "signature bed". This made the usual 3 star Holiday Inn experience more like a 4 star hotel.

Parking was extremely limited so I elected to pay the valet rather than deal with self-parking (which wasn't free either). The "free high speed internet" ran at dial up speeds, so anyone who really needs high speed access is forced to pay for the upgraded service they offer.

Excellent downtown location, with easy walking access to Old Sacramento, the Railroad Museum and the bike trail that runs along the American River.

  • Stayed February 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vancouver
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 28, 2009

I've stayed in 4 star hotels that weren't this nice. The front desk staff didn't bat an eye when I asked to be moved to a room farther away from the football team that was staying nearby.

I'd stay here any time I was in Sacramento.

  • Stayed October 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sherman Oaks, CA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 6, 2009

Whenever I travel to Sacramento, which is at least a few times per year, I opt for the Capitol Plaza Holiday Inn. Forget the Sheraton, the Hyatt, etc. - this is the place. Ask for a room AWAY from the freeway, and you'll have blissful quiet (okay, maybe a light traffic hum). I have never had a problem here, and the staff has been very accomodating. Try the tortilla soup in the Cypress Grill Restaurant off the lobby - it's unspeakably good. Great location, walking distance to downtown, with a pleasant mall, the Downtown Plaza, right outside your door - movies, Macy's, a Doubleday Bookstore, etc. are all there. Clean, updated, friendly -and a good deal (especially if you can get the gov't rate!)! I've been going there for years and can't remember a single bad experience. Oh yeah - the old clock radios with their absurdly complicated controls have been replaced and are now much easier to set. A nice touch!

  • Liked — Being able to ask for a quiet room - and more often than not, getting one!
  • Disliked — They could use make-up/magnifying mirrors in the bathroom - a very minor complaint!
  • Stayed December 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Washington, DC
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 9, 2008

The hotel is your typical Holiday Inn. However, the hotel gets five stars for 1) location and 2) its staff. As other reviewers have noted, you have direct access to the tunnel to Old Town and the Westfield Shopping Center (Starbucks, Macy's, etc). 5 Blocks away, you have the CA capitol at your feet, which is nice this time of year because the Christmas Tree. However, don't be walking around downtown at night by yourself. It's pretty desolate.

Now, if you are here the first weekend of December, most likely you are in town to run the CIM (California International Marathon). There are other hotels that are Marathon hotels; however, I recommend the Holiday Inn Capitol Plaza. First, they asked at check-in if I would need a late-check out (for a four hour long-distance runner this is awesome). I really just needed about 45 minutes, but they gave me 2 hours. Nice. My friend who stayed at the headquarter hotel told me her hotel was charging $25/hour for a late check out. Not so nice. The bus shuttle to the start was perfect from this hotel. I got on the bus quickly. My friend at the other hotel had to wait 20 minutes outside in the cold and dark before getting on a bus. Lastly, the staff were overall accommodating and making sure that my stay was a restful one. For the amount I paid for that night, I got away with a great deal.

  • Liked — The Staff
  • Disliked — Spotty places around the hotel
  • Stayed December 2008, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF Bay Area
1 review
4 of 5 stars Reviewed September 5, 2008

We booked the railway package with the hotel directly and spent Labor Day weekend at Old Sacramento for the Gold Rush Days. The hotel location is convenient, just outside the side entrance is the walkway into Old Sacramento. Turn the other way and you find the entrance to Westfield Shopping Center.

We were given a room on the 15th floor. However, the key card didn't work and we were assigned another room on the same floor. We were able to see a little bit of Old Sacramento from our window. The room had two comfortable double beds and we were offered a choice of pillow types. The rooms look like they were renovated recently.

The staff are very friendly.

We had take out from the Cypress Grille for dinner which was ok. We had breakfast (which was better) in the dining room and unfortunately, the restaurant was understaffed. On Sunday, they offer a breakfast buffet and the regular menu. Had we known they were understaffed, we would have went the buffet route. Nevertheless, the waitstaff tried their best to serve their customers.

We would stay here again.

  • Stayed August 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Sacramento-Capitol Plaza

Address: 300 J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Sacramento
#26 Business Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sacramento-Capitol Plaza 3*
Number of rooms: 362
Official Description (provided by the hotel):
The Holiday Inn Hotel Sacramento Capitol Plaza-Downtown/Old Sacramento caters to both corporate and leisure travel and is set in the heart of vibrant & historic downtown Sacramento. Always remember - 'Green is INN'! Our Sacramento Hotels Old Town has attractions you won't want to miss located within 4 blocks of the hotel include; Historic Old Sacramento, and Sacramento Hotels Downtown complimentary wireless and pillow top bedding to provide relaxation after a full day. Other attractions you won't want to miss are: Sacramento Zoo, Arco Arena (Home of the Sacramento Kings), Sutter s Fort. The Sacramento, CA Holiday Inn Capitol Plaza is close to the University of Davis (Go Aggies), California State University of Sacramento (Go Hornets), Kaiser Hospital, Sutter Hospital, Wells Fargo, SBC, Siemens Inc., Wachovia Financial. Our Sacramento Hotels on the River offers 359 guestrooms and 16 stories for the perfect view of the Sacramento River. We are located 12 miles from the Sacramento Airport . Experience for yourself why the Holiday Inn Sacramento Capital located in Sacramento County is truly the 'Capitol of Excellence'. ... more   less 
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Also Known As:
Holiday Inn Sacramento-Capitol Plaza Hotel Sacramento
Sacramento Holiday Inn

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