I stayed here for two nights while in town for personal buisness. I first liked the location because it is close to everything. You can walk almost anywhere for good restaurants, starbucks, and shops. It is a couple miles from Sacramento State University and about 5 min drive to the local Arden-Arcade mall. What I didn't like was the security of the hotel. I was on bottom floor and when I arrived in my room at night the window was wide open and the screen was broken laying on ground outside my window. The window was very flimsy and could easily be opened with a jiggle, so I immediately went to the desk and asked for a new screen or a window lock. The clerk said there wasn't anything like that available and he would have it looked at the next day. Well, it was never fixed and I ended up putting a chair against the window to keep it shut, not good for a lone female traveler. The parking lot was not lit very well when I would pull in at night which made me nervous as well. On the other hand, the room was clean and the bed was comfortable, they need to do some upgrades to the furniture and TV (box TV). There is no refrigerator in the room, which I thought they had advertised one. The heater was very loud so I only ran it when I was awake. The ice machine was broken so I had to go outside to the other building for ice multiple times and the back building smelled bad, and there was some shady people hanging around. The fitness room was upstairs in a small room and there were no towels available to use or wipes to wipe down the equiptment, ewww!
The breakfast was good with some hot food choices although I wish they had focused on more healthy items, ie: fruit, low sugar items. The staff was polite and professional but I did not feel they went out of their way to solve my issues nor did they ever get back to me about the window. I would stay here again because of the prime location and the cleanliness of the rooms, but will be more assertive in getting any issues resolved immediately if that is the case.
- Official Description (provided by the hotel):
- Welcome to the Expo Inn & Suites - a Sacramento Hotel! Conveniently located near popular local attractions, such as California State University, the State Capitol building and the California Exposition Center, the Expo Inn offers a memorable and welcoming Sacramento hotel experience and a great location - all at unbeatable rates. While in town, try to catch one of the area's exciting activities, like the state fair, Cal Expo and sporting events at Sacramento State. Shop away at Arden Fair Shopping Center, swing away on area golf courses, explore local art museums, or take a short day trip to Napa Valley or San Francisco - both just an hour and a half drive from the Quality Inn. Each 100% non-smoking, newly renovated guest room at the Expo Inn at Cal Expo Inn features all the comforts of home and thoughtful touches guests have come to expect from the Choice, including cable satellite television and free high-speed Internet access. Other amenities at this Sacramento hotel also include a complimentary full hot breakfast each morning, a sparkling swimming pool, relaxing hot tub, on-site exercise facility and an airport and local shuttle to the Sacramento Metropolitan Airport. Pets are welcome at this pet-friendly Sacramento hotel. Corporate travelers staying at the Expo Inn & Suites will also appreciate this Sacramento hotel's limited business services and meeting facilities, which can accommodate up to 120 people. Parents visiting students at Sacramento State will also love the convenience of being close to the university, with easy access to the airport. ... more less
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- Also Known As:
- Best Western Expo Hotel Sacramento
- Best Western Sacramento
- Sacramento Best Western