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Courtyard by Marriott Sacramento Airport Natomas: Traveler Reviews

3.0 of 5
2101 River Plaza Dr, Sacramento, CA 95833
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Courtyard by Marriott Sacramento Airport Natomas
Ranked #21 of 86 hotels in Sacramento
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69 reviews from our community

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1 review
“Heaters too noisy...hard for uninterrupted sleep”
4 of 5 stars Reviewed January 16, 2013 via mobile

Room clean.....layout of room fair....would have preferred tv across from bed....instead of next to bed....heater in room very loud....woke several times throughout thé night.Service good...continental breakfast not offerred...cafe in lobby spendy...not really what I would expect from à Marriott!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jbou104795 about Courtyard by Marriott Sacramento Airport Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review
January 17, 2013
Thank you for taking the time to let us know about your recent stay. Your comments are valued as we conduct follow up reviews in daily staff meetings. We understand our bistro services must provide the highest quality services to meet value equations of our travelers. Once again, appreciate your comments and thanks for staying with us.
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Ukiah, California, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Airport or downtown alternative”
4 of 5 stars Reviewed January 13, 2013

The hotel is close to downtown and, at $90 was a great alternative to the Sheraton, Hyatt, etc. The staff was friendly, the room was clean and had 2 queensize beds. The hotel has a nice patio area and small lounge/bar area. Its agacent to I-5, and was only 10 to 15 minutes to the Sacramento International airport. It is not luxurious, and there was a bit of air/heat noise, but well worth the $100 to $150 per night savings.

Room Tip: Courtyard rooms are quiet at night.
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jim A about Courtyard by Marriott Sacramento Airport Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review
January 15, 2013
We are pleased the location, the support of our facilities and staff represented a value for your overnight accommodations. Thank you for staying with us. We hope to be of service should your travels take you our way once again.
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PA
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Great value!”
5 of 5 stars Reviewed November 11, 2012

Very comfortable beds and reasonable rates make this a great value! Restaurant on site had good breakfast food, but wasn't open for lunch. It was located fairly close to the airport. Would definitely stay here again.

Room Tip: We chose a room on the top floor and it was quiet.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sus24 about Courtyard by Marriott Sacramento Airport Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review
November 13, 2012
Thank you for taking the time to share your comments. Very pleased to learn your stay was comfortable and hope to see you again. Thanks again for staying with us.
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Eagle, CO
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
“Only downside was freeway noise”
3 of 5 stars Reviewed November 8, 2012

Typical Courtyard experience and nice to have restaurant for quick meal. Liked that room had fridge. Staff was very friendly & helpful. Only negative was even though it is in a quiet business park I heard a lot of freeway noise.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mtngal about Courtyard by Marriott Sacramento Airport Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review
November 9, 2012
Thank you for sharing your comments. We are pleased the staff provided helpful support and that the bistro was a convenient option for you. The trees surrounding the hotel are usually an excellent noise barrier, we regret any local activity that impacted your stay. Thanks again for staying with us.
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Seattle, Washington
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
“OK for a quick overnight. Issues with shuttle service!”
3 of 5 stars Reviewed October 19, 2012

Stayed here on busuness. Overall the property was nice, but a few minor room issues and major shuttle issues need to be addressed.

We knew we would be arriving late so called to gurantee late check in. Also asked about the shuttle and were assured it ran in a continual loop. When we arrived, we waited about 1/2 hour before calling only to be informed they had stopped running for the night! Had to take a $35 cab!

The next morning, we went outside to catch it back to the airport. The shuttle was waiting but no driver. Went in to ask, and were told it was leaving in 45 minutes! Too long of a wait so asked for a cab. A minute later the shuttle driver showed up to take us! They really need to get their act together!

As for the room:
No carafe in the coffee maker
Noisy air conditioner, but too warm to leave it off
Sheer drapes let in parking lot light
Luckily the air drowned out the outside noise

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask SEAtoJHM about Courtyard by Marriott Sacramento Airport Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review
October 30, 2012
Many thanks for staying with us. Our airport shuttle is launched on demand, just call the hotel and the van will be there in 15 minutes. Often our guests will call the hotel to advise of their arrival flight information, which gives us an advance opportunity to organize our van service. For guests traveling to the airport, we depart on the half hour, the best option is to let the desk know your flight departure, the desk staff will organize your return trip accordingly. To clarify some questions regarding the room, we have a coffee maker that brews individual cups which is different than the carafe style brewer, and black out drapes are just behind the sheer drapes. We value your business and hope to be service in the future. Once again, thanks for your comments.
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Additional Information about Courtyard by Marriott Sacramento Airport Natomas

Also Known As:
Courtyard By Marriott Sacramento Airport Natomas Hotel
Courtyard By Marriott Sacramento Airport Natomas Hotel Sacramento
Courtyard Sacramento Airport Natomas
Courtyard Sacramento
Sacramento Marriott
Sacramento Courtyard
Address: 2101 River Plaza Dr, Sacramento, CA 95833
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Sacramento
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Stay with us at the Courtyard Sacramento Airport Natomas Hotel and enjoy newly refreshed guestrooms that combine a warm and comfortable environment with productive work space complete with task lighting and ergonomic desk chairs. Other features of our Sacramento Airport hotel include a modern lobby with flexible spaces for our guests, complimentary airport shuttle, free Wi-Fi and easy access to the latest news and weather conditions via our GoBoard(TM). The highlight of our lobby experience, The Bistro - Eat. Drink. Connect. (TM) provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Guests can also keep fit with a 24-hour fitness center and outdoor pool. Our hotel is ideally situated off I-5 just 10 minutes from Sacramento International Airport and is also near PowerBalance Pavilion and the Sacramento Convention Center. A prime locale and well-appointed hotel facilities make us an excellent choice among Sacramento Airport hotels near Natomas, CA. ... more   less 
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