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“Airport or downtown alternative” 4 of 5 stars
Review of Courtyard by Marriott Sacramento Airport Natomas

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Courtyard by Marriott Sacramento Airport Natomas
3.0 of 5 Hotel   |   2101 River Plaza Dr, Sacramento, CA 95833   |  
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Ranked #24 of 84 hotels in Sacramento
Ukiah, California, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Airport or downtown alternative”
4 of 5 stars Reviewed January 13, 2013

The hotel is close to downtown and, at $90 was a great alternative to the Sheraton, Hyatt, etc. The staff was friendly, the room was clean and had 2 queensize beds. The hotel has a nice patio area and small lounge/bar area. Its agacent to I-5, and was only 10 to 15 minutes to the Sacramento International airport. It is not luxurious, and there was a bit of air/heat noise, but well worth the $100 to $150 per night savings.

Room Tip: Courtyard rooms are quiet at night.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, January 15, 2013
We are pleased the location, the support of our facilities and staff represented a value for your overnight accommodations. Thank you for staying with us. We hope to be of service should your travels take you our way once again.
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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
PA
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 11, 2012

Very comfortable beds and reasonable rates make this a great value! Restaurant on site had good breakfast food, but wasn't open for lunch. It was located fairly close to the airport. Would definitely stay here again.

Room Tip: We chose a room on the top floor and it was quiet.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, November 13, 2012
Thank you for taking the time to share your comments. Very pleased to learn your stay was comfortable and hope to see you again. Thanks again for staying with us.
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Eagle, CO
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 8, 2012

Typical Courtyard experience and nice to have restaurant for quick meal. Liked that room had fridge. Staff was very friendly & helpful. Only negative was even though it is in a quiet business park I heard a lot of freeway noise.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, November 9, 2012
Thank you for sharing your comments. We are pleased the staff provided helpful support and that the bistro was a convenient option for you. The trees surrounding the hotel are usually an excellent noise barrier, we regret any local activity that impacted your stay. Thanks again for staying with us.
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Seattle, Washington
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed October 19, 2012

Stayed here on busuness. Overall the property was nice, but a few minor room issues and major shuttle issues need to be addressed.

We knew we would be arriving late so called to gurantee late check in. Also asked about the shuttle and were assured it ran in a continual loop. When we arrived, we waited about 1/2 hour before calling only to be informed they had stopped running for the night! Had to take a $35 cab!

The next morning, we went outside to catch it back to the airport. The shuttle was waiting but no driver. Went in to ask, and were told it was leaving in 45 minutes! Too long of a wait so asked for a cab. A minute later the shuttle driver showed up to take us! They really need to get their act together!

As for the room:
No carafe in the coffee maker
Noisy air conditioner, but too warm to leave it off
Sheer drapes let in parking lot light
Luckily the air drowned out the outside noise

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, October 30, 2012
Many thanks for staying with us. Our airport shuttle is launched on demand, just call the hotel and the van will be there in 15 minutes. Often our guests will call the hotel to advise of their arrival flight information, which gives us an advance opportunity to organize our van service. For guests traveling to the airport, we depart on the half hour, the best option is to let the desk know your flight departure, the desk staff will organize your return trip accordingly. To clarify some questions regarding the room, we have a coffee maker that brews individual cups which is different than the carafe style brewer, and black out drapes are just behind the sheer drapes. We value your business and hope to be service in the future. Once again, thanks for your comments.
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Fallon, Nevada
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 8, 2012

Slightly off the beaten path (expected it to be right next to highway). Concerned when I checked in (2 rooms) as there was "club" noise vibrating the lobby walls. It was after 10 PM and I asked for a room as far way from the noise as possible.

Upon arrival in my room, I could still hear the noise (not bad, but still noticeable). Hmmm - this might not work. However, at approximately 10:30 - dead silence. The "thumping" noise had stopped; however some partygoers were making lots of noise on my floor (4th). Great - now this. Nope - they were loud for a few minutes, and then dead silence for the rest of the night. My daughter stayed on the 3rd floor - never heard the "thumping" and only heard the party goers for a few minutes also.

I did not hear the A/C units cutting off and on (a real plus in my book) and the rest of the night was so quiet, you couldn't hear other guests coming and going.

The room was clean and spacious. I did think it was funny that there was a post-it note telling me the bedding was clean and freshly made. I would hope so. :)

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, October 10, 2012
Thank you for your comments. We are pleased the room accommodations made for a comfortable night. We too, were concerned about the atypical evening noise and have initiated a policy that clearly sets forth expectations and protocol procedures going forward. Thanks again for staying with us.
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California
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 7, 2012

The remodeled rooms and lobby are great! Check in was seemless. My only issue is that the shuttle van doesn't begin until 4:30 and I needed to leave before then (part of the whole reason I stayed there to begin with).

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, October 10, 2012
We are pleased to learn you enjoyed our newly remodeled rooms and lobby. We understand airline shuttle needs can vary, it is my hope that our staff would find a custom solution for you. All comments are shared and appreciated. Thank you for staying with us.
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New York
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed September 18, 2012

Stayed last night at this very nice hotel. Check-in was seamless and quick. Our room was immaculate. One can definitely see that the housekeeping staff takes great pride in their work. There is free WiFi as well.

The hotel has a courtesy van that will transport you to and from the airport. So, we were able to unpack our vehicle, return it to the airport drop-off, and the curtesy van picked us up. We were brought back to the airport this morning for our flight.

We also received great advice for a local dining spot nearby on the river! (Pearls on the River) It was within walking distance and was very good. Although we didn't get a chance to use the outside facilities, the area looked welcoming and well kept. Everyone who we came in contact with was very friendly and helpful.

I would definitely recommend this hotel to others stayingin the Sacramento area.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly V, General Manager at Courtyard by Marriott Sacramento Airport Natomas, responded to this review, September 25, 2012
We are pleased our accommodations and staff service were well received. We share all comments with our team. Many thanks for staying with us and see you next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Sacramento Airport Natomas

Also Known As:
Courtyard By Marriott Sacramento Airport Natomas Hotel
Courtyard By Marriott Sacramento Airport Natomas Hotel Sacramento
Courtyard Sacramento Airport Natomas
Courtyard Sacramento
Sacramento Marriott
Sacramento Courtyard
Address: 2101 River Plaza Dr, Sacramento, CA 95833
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Sacramento Airport Natomas 3*
Official Description (provided by the hotel):
Stay with us at the Courtyard Sacramento Airport Natomas Hotel and enjoy newly refreshed guestrooms that combine a warm and comfortable environment with productive work space complete with task lighting and ergonomic desk chairs. Other features of our Sacramento Airport hotel include a modern lobby with flexible spaces for our guests, complimentary airport shuttle, free Wi-Fi and easy access to the latest news and weather conditions via our GoBoard(TM). The highlight of our lobby experience, The Bistro - Eat. Drink. Connect. (TM) provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Guests can also keep fit with a 24-hour fitness center and outdoor pool. Our hotel is ideally situated off I-5 just 10 minutes from Sacramento International Airport and is also near PowerBalance Pavilion and the Sacramento Convention Center. A prime locale and well-appointed hotel facilities make us an excellent choice among Sacramento Airport hotels near Natomas, CA. ... more   less 
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