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“Friendly, good location, good rates” 4 of 5 stars
Review of BEST WESTERN PLUS Sutter House

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BEST WESTERN PLUS Sutter House
2.5 of 5 Motel   |   1100 H Street, Sacramento, CA 95814   |  
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Ranked #12 of 84 Hotels in Sacramento
Walldorf, Germany
Top Contributor
260 reviews 260 reviews
259 hotel reviews
Reviews in 245 cities Reviews in 245 cities
168 helpful votes 168 helpful votes
“Friendly, good location, good rates”
4 of 5 stars Reviewed July 5, 2014 via mobile

This hotel is located downtown Sacramento. We were greeted by a very friendly lady when we walked in. At least on weekends the rates at this place are very competitive and it's not bad what you get for the money: nice room with parking underneath, good bathroom and nice pool. The room is equipped with all amenities one can expect at this type of hotel. Breakfast was included but fairly average.

Stayed July 2014, traveled as a couple
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320 reviews from our community

Traveler rating
    138
    116
    39
    15
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Seattle, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 4, 2014

A cozy and welcoming hotel. Terrific, helpful, effective staff. Great location - near everything. Good restaurants nearby. Had some trouble with wifi and staff was eager to help; they followed up with phone call to make sure everything was OK. Highly recommended. Was here for business and extended my stay for two days for R+R and chose to stay at same hotel. I was a return guest before I left!

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Seattle, United States
1 review
5 of 5 stars Reviewed July 2, 2014

Great hotel for downtown stay for walking to old Sacramento, the waterfront, Fort Sutter, Mid-town, the capitol building, Governor's House and all. Got a lot of exercise in. Quiet location. Comfortable beds.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Santa Maria, United States
1 review
2 of 5 stars Reviewed July 2, 2014

They could not find our reservations for 1 night stay on 06/26/14. They finally found it under that same day but for 2017. There were 4 of us sleeping on 2 twin beds, 1 cot and an air mattress that I happened to have and that person slept on the floor in the bathroom. This was the only room available at that point. Very dissatisfied.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 30, 2014

I've stayed here probably over 100 nights in the past 15 years on business trips to Sacramento. The rooms are clean and spacious with comfortable beds, they all have a desk to work at and a side chair or small sofa for relaxing, the bathrooms have a separate vanity area for dressing, the pool area is small but inviting, and the breakfast room is very well stocked with waffles, cereals, bagels and pastries, juices & coffee, even biscuits and gravy! I've always found the hotel staff to be friendly and accommodating, and the location is perfect for easy access to downtown and the capital area. Best of all, the rates are very reasonable - I highly recommend this hotel!

Room Tip: The rooms facing "H" or "12th" streets can be a bit noisy in the morning from tr...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paso Robles, United States
1 review
5 of 5 stars Reviewed June 29, 2014

Great staff and accommodations. The staff was helpful and friendly and upbeat. The room was nice, clean, quiet and well-supplied. The continental breakfast had variety and was good quality. The location was perfect and walking distance from the state Capitol.

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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Smith River, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 27, 2014

Chose this hotel for a business trip and I was very happy with my stay! Nice clean and large rooms, nice bathroom; shower pressure was good, and wonderful pillows and sheets! This is always important-comfort wise. This hotel needs a hot tub and shuttle. It is in walking distance of everything downtown and in a quite area! Thank you for my wonderful stay!!!

  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Sutter House

Address: 1100 H Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Sacramento
#10 Business Hotel in Sacramento
#14 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sutter House 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western

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