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“Good value and great location for a conference” 4 of 5 stars
Review of BEST WESTERN PLUS Sutter House

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BEST WESTERN PLUS Sutter House
2.5 of 5 Motel   |   1100 H Street, Sacramento, CA 95814   |  
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1,000 bonus reward points
Ranked #7 of 83 Hotels in Sacramento
Certificate of Excellence
Easton, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good value and great location for a conference”
4 of 5 stars Reviewed November 20, 2012

I stayed at the Best Western Plus Sutter House while in Sacramento for a conference and thought it was a great value. The hotel was very clean, free wifi always worked, and the staff was wonderful - so friendly and helpful. It was also a very convenient walk to the convention center and nearby restaurants. No need for a car at all if you're limiting yourself to the downtown area. My only recommendation would be to ask for a room away from the corner nearest the intersection if you're a light sleeper. I could hear some road traffic and the light rail at times. Didn't bother me but might bother someone who couldn't sleep if there was noise.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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427 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
New Haven, VT
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

My colleague and I were in Sacramento for a conference. We decided to stay here because it was a reasonable price. The complimentary breakfast was decent. They don't have a fitness area at this time but have a deal ($7 per visit) at a nearby gym. Wi-fi was free and worked. The room was clean and cleaned-up well each day we stayed.

The staff at the front desk are really nice and considerate. I would come here again.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Clemente, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 4, 2012

We stayed 2 nights at the Best Western Plus Sutter House and we were very pleased with both the hotel and the location. We had an oversized queen room. The decor was lovely, the beds very comfortable, and the hotel clean. The included breakfast was very adequate with a hot entry and a wide selection of yogurts, breads, fruits and cereals. It even had covered parking. It was a 5 minute walk from the convention center, the state capitol, and many restaurants. The staff was very helpful with restaurant recommendations and directions. We will most definitely stay here when we return to Sacramento.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
So Cal
Level Contributor
68 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed October 31, 2012

The hotel was fine, but someone got into our room and stole some money. Ok, that out of the way, some details:

Good
- Decent value for the price. Continental breakfast is included and was actually quite good - plenty of selections (including healthier options), plenty of tables in the breakfast room. Free covered parking.
- The area felt ok. If we'd stayed more than one night, we would have been comfortable walking to restaurants.
- Our room was spacious and comfortable - very nice beds, modern decor, flatscreen, etc. It all felt very fresh. Green toiletries, nice coffeemaker, good towels. We had a third floor interior room (looked onto the courtyard pool) and I don't recall too much noise.
- Check-in clerk was very friendly and helpful.
- We didn't use the pool, but it looked clean and was quite large for this type of motel.
- Nice desk and task chair if you need to get work done.

Not So Good
- Even though I'd looked on Google streetview, it was hard to find at night - signage is small and poorly lit. We circled the block before finding the driveway.
- Part of that is the odd setup. The ground level is entirely the parking lot and small lobby. The hotel is built in two floors on top of that. So those pictures of the pool in the interior courtyard? That's actually the second floor. It all works once you're in there, it's just difficult to recognize from the street.
- I foolishly left my purse in the room while at breakfast, and someone came in and lifted all the cash. Shame on me, but also shame on the thief! The check-out clerk wasn't particularly reponsive, but I did get an email from management later. (They implied we hadn't locked the door properly.) I know this could happen at any hotel anywhere, but it did put a damper on things.

Room Tip: Pool-level interior rooms open right onto the pool terrace. Super convenient or never-ending horrif...
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  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Riverside
Level Contributor
76 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed October 21, 2012

This place has been refurbished nicely.
There are inside and outside rooms. That is, some have windows which open to the streets bordering it, while others have windows which open inside outdoor corridors---that will not please privacy seekers.

The pool is not heated and there is no jacuzzi. The bed was a little firm.

But their best feature is Yvette. She was so helpful when we decided we wanted another room---from inside to outside. My very discerning wife thought she was about the best registration clerk she had ever encountered. She also offered to print our boarding passes when some guy was monopolizing the one computer business center.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 17, 2012

As seems to be true with most reviews, this hotel had lots of good reviews and some not so good. I was concerned; but I love this place! The location is great. The room is very spacious, clean, modern and comfortable. It has a very nice sliding door opening to a pool area. Very pleased and believe the price was very reasonable.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redding, California
Level Contributor
3 reviews
5 of 5 stars Reviewed September 16, 2012

I have stayed at a few nice hotels in Sacramento....but I always go back to the Sutter house...their amenities and rooms and service are just a great as its competitors, but you also don't get charged ridiculous fees for parking, and other services Sutter House offers- where other hotels end up charging you- which almost doubles your cost of stay... I will go back to Sutter House in Sac time and again.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about BEST WESTERN PLUS Sutter House

Address: 1100 H Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Sacramento
#6 Business Hotel in Sacramento
#6 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Sutter House 2.5*
Number of rooms: 98
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Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western

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