I stayed for two days and was very impressed with the helpfulness of the front desk staff. There was a minor glitch in the pricing when I checked in, and it was all straightened out by the morning. I liked the fact I didn't have to wait at the desk to haggle the online rate. The room was very clean for a not-so-new hotel. The bed was comfortable and the linen appeared new, and was spotlessly clean. Even other travelers waiting in the lobby were cheerful and friendly, and it was raining outside!