I found a rate on the Best Western website, and then found a lower rate on Expedia. The BW national website said that they have a lowest rate guarantee. I called the hotel directly and told them that I wanted to make a reservation but I wanted them to match the Expedia rate. The reservationist said that he only had 3 rooms left so he had to charge the rack rate. I explained the lowest rate guarantee on the website and he said that he couldn't match it. I called the BW national 800# and explained the situation. They offered me an even lower rate as a Manager's Special. Frustrating that I had to make that many steps to get a fair price.
Warning, the solar heated pool means that it sits outside and hopefully the sun will warm it. It is not actually heated!
Also, Expedia lists a fitness center for this facility though in fairness their website does not. When I inquired, I was told that there were 2 national chains nearby (24 Hour Fitness and another that I can't remember) that I could use. The next day when I was ready to go to the gym, I asked if I needed a pass. The guy at the front desk said that he was out of passes and I should just show my key card. Thank goodness I called 24 Hour Fitness to confirm! 24 Hour Fitness said they had ended those arrangements 2 years ago and I could get a day pass for $20. Also, this was quite a walk from the hotel (like over 10 blocks). Now my intention was to workout so the physical walk did not bother me, but the downtown nature of the hotel and my personal safety was a concern. There were definitely homeless people around and just unsavory folks loitering that made any workout facilities not a viable option for a single woman without a car.
I never saw a restaurant in the hotel. There was one in the same parking lot that was good, but I don't know what Italian restaurant and room service they were talking about. No one at the front desk mentioned it, I didn't see any info in the room, and I certainly didn't see it in the hotel.
I could hear a lot of outside noise at night. I think someone was practicing a tuba somewhere nearby.
The beds were comfortable, the room was clean, and the bathroom and shower were fine.
The breakfast was an adequate continental breakfast, nothing special, but enough to get the day started.
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- Also Known As:
- Best Western Sutter House Hotel Sacramento
- Best Western Sutter Hotel
- Best Western Sacramento
- Sacramento Best Western