We love Best Westerns in general and feel safe to be there. This hotel was an exception, sadly. Located in NOT a good area and the ambiance was non-existent. The bed was fine, but the overall "feel" to the hotel way under par. We entered our wing of the hotel through an outside hallway, which was not inviting because of the cold and rain. The room itself was done in bright reds and golds and oranges, which are really not comforting or restful colors. IF all you need is a good bed, this would be fine!