We are locals to Sacramento and needed a place to stay because a minor disaster at our house made it unlivable during repair work. After staying with relatives for two weeks, then a VRBO rental for two weeks, we landed at the Staybridge Suites. Our insurance company underestimated how long we'd need to be out of the house and so we didn't get into an apartment situation. This suite hotel was the best option we found. We have been there for 3 weeks and counting.
*Fairly big suite -- two bedrooms with their own baths, kitchenette, and small living area worked well for our family. The living area was small but my toddler was perfectly happy to supplement the space with exploring the hotel's common areas.
*Breakfast daily -- a typical Holiday Inn selection of scrambled powdered eggs, sausage patties, potatoes, pastries, toast, waffles, cereal, juices, milk, and soda.
*Dinner three nights a week -- leans towards processed "American" foods (chili hotdogs, spagetti with meatballs, "nachos") and a salad bar. They also have beer, wine, and soda. You get a calendar at check-in of the weekly menu. It is very popular. As a "regular" it was nice to see the other long term residents at dinner.
*Pool, hottub, & workout room -- large workout room with towels, TV, stereo, scale, Nautilus-type machine, free weights, and typical climber/walker machines. Pool is just rectangular but they always have two large beach balls and several pool noodles for the kids which the kids seemed to love (too much maybe - there are many bite marks!). Towels are there too, but replenishing them is not frequent enough.
**Free laundry!! This was awesome. The best benefit for us by far. There are 4 or 5 machines and they are free to use. I've never seen this before and it was very helpful.
*Staff -- with one notable exception, the staff was always pleasant and helpful. Although training seems to be an issue needing improvement -- one night guy couldn't tell us whether calls to 1-800 numbers would be free or not, another told us there were no special bags for the kitchen trash but there are, housekeeping is inconsistent at best -- they do seem to generally want to help.
*Location -- Commute times on all the freeways in Sacramento are routinely horrible, but I could get from downtown to the hotel in under 30 minutes during peak commute most days (and there are alternate routes to discover). Also there is a Target, BJs, Panera, Barnes and Noble, Michaels, Home Depot, Ross, movie theatre and lots of other shopping very close by. A Raleys and a Save Mart are short drive away up/down Truxel. Natomas has a great park "Fort Natomas" that my toddler loved near the South Natomas library not too far down Truxel.
*Neary full size fridge -- adequate for holding our weekly food, full size freezer with an ice maker! Nice!
*Dishwasher -- it was very loud and one wheel was missing off bottom rack. But having it was awesome and made cooking in room much more realistic.
*Two gas BBQ grills -- we never used them. They get cleaned 1x per week. But I liked that the option was there. Many people seemed to enjoy using them.
Inconsistent air-conditioning: Elevators and some hallway areas are hot and seem unconditioned. In our suite, one bedroom froze and in the other we were sweating -- until half-way in our stay we climbed on a chair and discovered that one vent had been closed nearly completely. Then the differential was much better.
No oven: for short-term stays the microwave and cooktop would be fine, but we would like to bake a pizza or make a quiche. The cooktop burner was also lop-sided and we never were able to fix it, so your food in the pan always slides to one side and needs more work to cook well. The trash bins were installed incorrectly to the cabinet door so the cabinet never closes completely. They are also really small and we had to take our trash down daily ourselves because of inconsistent housekeeping. There are only two chairs at the kitchen bar, so we bought our own folding chairs so we could eat together.
Cleanliness -- The hotel is newer, but our room already had a mildly shabby air -- call it "lived in" -- probably because they do take families and pets and long-term stays. The couch was nubby and filthy underneath - no one has vacuumed that in a very long time. The carpet a bit stained. The shower a bit stained. It looked like rooms had been constructed a bit from odd-lots from other jobs -- a marble threshold to bathroom but no other marble to be seen. Different colored hardware. There were food splatters in odd places around the suite -- the bedroom door, the door over the a/c unit. The a/c unit is in a locked bedroom closet with the return vent cut into the door -- the slats of the vent in the door were dust caked.
Unpredictable housekeeping schedule -- we could never figure out their schedule; seems to be determined daily. But this made it hard for us to have it happen because our toddler naps inconsistendly too. We tried informing the front desk when cleaning could occur each day, but it was almost never done. We'd come home with a cranky toddler desperate for a nap and the cleaning crew had just started or hadn't been there yet. We often had to get our own towels and trash bags from the front desk. We missed deep cleaning a few times and the toilet was looking disgusting by week two. It seemed like if you had the "we're sleeping" sign out in the morning, they never came back to check again. The staff was always nice, and seemed to want to accomodate us, but it just never quite came together. It was our biggest irritation with the hotel.
Pets -- this place takes pets. Normally we hate that because we question the cleanliness of a place and the potential for fleas, etc. However, we only heard a dog barking all evening from a room on one occaision and we haven't had any fleas yet. My toddler loved seeing dogs in the elevator or being walked outside by the owners. Owners putting dog [--] bags in the outside bins made us feel free to toss our bags of dirty diapers in the outside bins (see inconsistent cleaning above).
No shade: Why aren't there shade umbrellas on the patio or around the pool??? Sacramento is hot and the patio area faces into the afternoon and setting sun. You really need much more shade options than that poor little gazebo can provide. People seem to like to eat out there, but they look like they are baking!
In summation: All in all a very nice place to stay during a very stressful time in our lives. And long-term stays were pretty reasonably priced too. The free laundry, free breakfast, and free dinners also add a lot in value. Parking was never a problem either. Compared to the alternative suite hotels in the wider Sacramento area we checked out, this one ranks near the top and miles above the suite hotels near Cal Expo.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.