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“With chains we generally know what to expect, and that pretty much holds for this Residence Inn” 4 of 5 stars
Review of Residence Inn Sacramento Downtown at Capitol Park

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Residence Inn Sacramento Downtown at Capitol Park
3.0 of 5 Hotel   |   1121 15th Street, Sacramento, CA 95814   |  
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Free Breakfast
Ranked #3 of 84 Hotels in Sacramento
Fountain Valley, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“With chains we generally know what to expect, and that pretty much holds for this Residence Inn”
4 of 5 stars Reviewed July 3, 2014

With chains we generally know what to expect, and that pretty much holds for this Residence Inn - you get a room with a kitchen, they have a free breakfast, they have a pool, etc. The place is clean, staff is friendly, it seems fairly secure, etc.

The difference here was in the room size. They offer studios and suites (I always thought of all Residence Inns as being suites). We got a suite, but it was still pretty small. They stuffed a king bed into a room that barely had room to navigate around it. It would have been much better to have a queen bed for the room size. The living area also seemed smaller than most Residence Inns. The walls were a bit thin, so we heard our neighbors television, but it wasn't too bad.

The breakfast was good, with a selection that met our needs (I'm vegetarian, my wife is vegan and gluten-free) with oatmeal for her and scrambled eggs and potatoes for me. We didn't make it to the gym or pool on this trip, so can't comment on them. Parking was in a multi-story lot adjacent to the property. It was close to full on the hotel floors, but we did find a space every day.

I'll mention that in the corner of the parking lot is a small restaurant/bar/coffee shop called the Capitol Garage that has an excellent breakfast selection. On our last day we wanted to have more variety than the free breakfast and walked over. I had a great omelet and Cathy had a wonderful tofu scramble!

Room Tip: The suites are smaller than other Residence Inns.
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Traveler rating
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    26
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Anaheim, California
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 3, 2014

Virgie and Esme are the most beautiful and helpful ladies on the front desk. The hotel is incredible too. Great location. Capitol Paerk is right there across the street. Plenty of restaurants and bars etc. to keep you entertained

Room Tip: All rooms are great. higher floors offer better views
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Green Features: As far as I know they exceed the basics when it comes to recycling and other green yada yada stuff
  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brentwood, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed June 26, 2014

. Called the day before asking for early check in so we could get ready for our wedding asked if room could be ready by 1:00. Was told no problem. We're elite marriott reward members. Room was finally was ready after 2:00. The worst part of our trip was when at 12:30 am we could hear the bar by the hotel. We were told that our room was a quiet room on the 12th floor. I called down stairs and they said since it was Sunday it would close soon finally at 3am the noise stopped. I felt like we were sleeping in the bar it was so loud. My husband put earplugs in but that didn't help. The front desk never offered us another room. Finally got a few hours of sleep went down for breakfast a little after 9. to find out it closes at 9. All other residence inn breakfasts close at 9:30. You have to pay to park yourself in a parking structure but you have to drive up to the 5th floor or above to park. If you want a quiet room make sure your not on the bar side.

Room Tip: Stay away from the side where the bar is outside the hotel
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  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 26, 2014

Having worked within the Department of Defense (military and civilian careers) for over 30-plus years now, I have had the opportunity to stay at literally hundreds of hotels around the world, Without exception, the entire staff at Residence Inn Downtown Sacramento is the ABSOLUTE FINEST, helpful, and friendliest staff I have ever had the pleasure to meet - hands down!!! Although I will undoubtedly miss some names (I apologize in advance), I need to mention as many as possible. From Shelly in management (who has the ultimate interpersonal communications and business and management skills out there), to the front desk staff (especially Yvette who greeted me with a smile every morning and made my day, every day, as well as Virgie and Tess), to the restaurant/bar staff (especially Sean, Charlene, and Will), to the entire housekeeping staff - THEY ARE THE BEST TEAM OUT THERE!!! Thank you all for one of most pleasurable stays ever (if not the most pleasurable). These "guys" treated me like family and I truly thank you all! It should be noted that I resided here for nearly 3-months and I am SO happy I chose the Residence Inn Sacramento Downtown at Capitol. Sincerely, Dave Kush

Room Tip: Fantastic hotel all around!
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Green Features: Just read above - the staff is the absolute best out there!
  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 23, 2014

Staff super! Very friendly! You feel welcomed! Excellent service!
Down size-dogs in lobby, breakfast eating area, elevators and rooms! Dogs barking in rooms and noise travels thru vents! Some people very rude and leave dogs alone barking in room for hours!
We had a one bedroom, clean, has everything you need, on the small size thou. Maid service excellent!
Overall hotel needs TLC in common areas. Front entrance needs to be pressure washed and scrubbed! Floors and elevators good scrub, not a quick wipe down!
Breakfast good, staff super!
Great location in Mid-Town! Close to everything! Easy walking! Great restaurants, bars, entertainment!

Room Tip: Ask for room away from alley! Garbage Trucks start at 4:30 AM!
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  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
smoranvi, General Manager at Residence Inn Sacramento Downtown at Capitol Park, responded to this review, June 24, 2014
Thanks you so much for your review. Residence Inn is a pet friendly hotel, however we understand the need to ensure the next guest is not impacted by pet dander. In order to ensure this we charge a 100.00 cleaning fee to guests traveling with a pet, these funds are used to provide a special level of cleaning to the room to include carpet shampoo, special lent rollers and a complete deep cleaning including a change of the bed skirt. We also ask our guests traveling with pets to sign a pet policy listing rules to help ensure everyone is comfortable in our hotel. If you ever have a challenge with a noisy pet, please reach out to the front desk so they can contact the pet owner immediately. I do apologize if your stay was at all interrupted by one of our guests pets. Thank you for staying with us and thank you again for the review.

Shelly Moranville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 20, 2014 via mobile

We were in town for a wedding with our four kids. We stayed in a 2 bedroom suite and had plenty of room (kids aged 10,7,4,3). The rooms were clean, and the staff polite . We had an issue at the pool because there were no pool towels. After 3 phone calls to the front desk by us and others over a fifteen minute span, towels were never brought. We finally went into the fitness center and pulled those towels. If you have a car, the parking is in and adjacent garage on the 5-7 floors, so be prepared for a little walk. It's not far, but it's a little bit of a hassle.

Stayed June 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 18, 2014

As a Platinum member, I've stayed at A LOT of Marriotts. This is one of the best yet. The rooms were up-to-date, spotless, and quiet. I never heard a neighbor (though I doubt the neighbors would say the same with our 9-month-old's weeping and gnashing of teeth half of the night). The rooms are perhaps smaller than some of the other Residence Inns I've stayed at, but it IS downtown in the city, so it's to be expected. There was a nice outdoor pool area that was not at all crowded while we were there. Parking was self-parking, which I prefer to the hassle of valet, the garage was easy in and out, and it was cheaper than the other hotels in the area. Breakfast was extensive and I was extremely impressed with the efficiency of the staff in keeping up with the throng of Saturday morning guests. Usually hotels on the weekend are constantly running out of food, there are no tables, it gets messy, etc. Not this place!

We'd also like to give a shout out to the staff. We had a baby with us who was on east coast time. Needless to say, we were walking her around the lobby at 5AM every morning. The staff always had a smile a nice comment for us, regardless of the hour!

Finally, the location had some great restaurants nearby - Korean BBQ tacos for lunch, and a yummy Sushi place (bento Box) and Greek Place around the corner for dinner.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Sacramento Downtown at Capitol Park

Address: 1121 15th Street, Sacramento, CA 95814
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Sacramento
#8 Family Hotel in Sacramento
#19 Romantic Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Sacramento Downtown at Capitol Park 3*
Number of rooms: 235
Official Description (provided by the hotel):
Stay at Sacramento's only Residence Inn that offers a full service experience in the heart of Downtown. Conveniently located one block from the State Capitol and the Convention Center, our downtown location offers world class restaurants, theaters, museums and city wide events all within walking distance. This beautiful 15-story hotel offers 235 spacious suites that include fully-equipped kitchens, living rooms with plenty of space for relaxing & entertaining. Our 3 Fires Lounge located just off the lobby offers a lunch and dinner menu as well as in room dining. We make your stay more enjoyable with complimentary grocery shopping & on-site laundry facilities. Don't forget to join us for our complimentary hot breakfast buffet each morning. Relax by our pool or soak in the spa to melt tensions away. Whether traveling for business or pleasure, our friendly staff takes pride in exceeding your every expectation! ... more   less 
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Also Known As:
Residence Inn Sacramento Downtown At Capitol Park Hotel Sacramento
Residence Inn Capitol Park
Sacramento Residence Inn

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