Ultimately this is a Residence Inn. You know what the hotel will be like before you check in, and that is a good thing. The hotel had all of the normal Residence Inn amenities and it has been remodeled recently enough so that everything looks nice.
What really stuck out was the exceptional customer service. Upon check-in, my children realized the pool was temporarily closed. So, River who was working the front desk had a nice care package sent up to the room for the kids. Now, it was super cold in January, so there was no need for us to expect a pool. The hotel staff really went above and beyond.