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“This HIX exceeded my expectations!” 5 of 5 stars
Review of Holiday Inn Express Sacramento Airport Natomas

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Holiday Inn Express Sacramento Airport Natomas
2.5 of 5 Hotel   |   2981 Advantage Way, Sacramento, CA 95834   |  
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Ranked #8 of 84 Hotels in Sacramento
Northern California
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
133 helpful votes 133 helpful votes
“This HIX exceeded my expectations!”
5 of 5 stars Reviewed September 16, 2010

I was very pleased with my recent stay at the HIX Natomas. The hotel is less than 10 minutes south of the airport, with the I-5 on one side and a slew of fast food restaurants and a small shopping center with a Safeway on the other. All of my requests were met by an efficient, courteous front desk staff both upon check-in and check-out. My room was clean, modern, spacious, and quiet. The breakfast area is roomy and pleasant and has most, if not all, of the HIX specialties (including those good cinnamon rolls). I would stay here again in a minute. Cheaper options are available elsewhere, but I felt that the value was there for the price I paid.

  • Stayed September 2010, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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125 reviews from our community

Traveler rating
    66
    47
    12
    0
    0
See reviews for
29
28
19
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Huntington Beach, CA
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 15, 2010

This looked like a brand new hotel. Great rooms and great customer service. Also in a great area with lots of food and shopping options nearby. I would definitely stay here again. Most enjoyable.

  • Stayed August 2010, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Volcano, California
Top Contributor
232 reviews 232 reviews
51 hotel reviews
Reviews in 115 cities Reviews in 115 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed July 21, 2010

This place is clean and new, with very good rooms and friendly staff. The excellent Malabar restaurant is a short walk away. However, the best rate we could get was $165 a night, and that is too much for a Holiday Inn Express.

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Austin, TX
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 3, 2010

Pros:
Pretty grounds. Nice room, lobby. Very convenient to airport (but not so close to be bothered by plane noise) and restaurants nearby (mostly fast-food). Free airport shuttle service, but you must call/reserve it in advance. A very nice, unique touch: breakfast bar is open, well-stocked at 4 AM, and a nice brownbag "to go" snack pack is provided for guests with very early checkout before breakfast hours. Free USA Today outside your room in the AM.

Desk clerk named Melissa is VERY, VERY nice, cheerful, friendly. Went out of her way to be helpful, set up wake-up call without being asked. The gentleman who checked me in was also nice but seemed to struggle working the front desk computer and I saw him doing other hotel tasks, so perhaps he is a bit overworked and/or undertrained.

Cons:
Loud, continuous "fan or engine-like" noise sound coming from the bathroom area that cannot be turned off, probably the hotel-wide AC fan system; at night it sounds like a freight train. Business center computers are somewhat slow (but free).

Service and staff were overall very good, as noted above. When I called before arrival, I specifically asked for a quiet room on the top floor, only to arrive and discover the person I spoke to had booked me into a room directly next to the elevator and ice machine. When I asked for another room location, a female clerk (NOT Melissa) rather brusquely said, "We are completely booked/full," but then the gentleman desk clerk standing right next to her somehow magically found another available room minutes later with no problem.

Also, the evening before I left for a very early flight (5 AM), a maintenance man carelessly decided to turn on & run very loud equipment/vacuum/engine-sounding thing for 15 minutes at around 10 PM at night. It could be heard down the entire floor corridor. I guess the words "quiet room" and "completely booked/full" have different translations outside California...:).

  • Stayed June 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego, California
Senior Contributor
41 reviews 41 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 11, 2010

This hotel was clean and spacious. We found a great deal on Hotwire and it was the perfect location for attending a concert at Arco Arena. There are tons of food choices in the immediate area and it was also very conveniently located near the airport. The breakfast was just ok and I did not care for their signature cinnamon rolls but I thought it was fine considering we only paid $59 a night. Our room was located right next to the exit to the outside so we were disturbed by people going in and out of the building.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bozeman, Montana
1 review
5 of 5 stars Reviewed May 16, 2010

We were in Sacramento visiting family and stayed at this Holiday Inn Express. We have stayed at HIE in other cities and this is the best. It is a newer hotel, located between the airport and downtown. They provide shuttle service to and from the airport. The staff was very friendly and helpful. Our room was roomy and comfortable. I love that you have a choice of pillows...soft or firm. The internet worked great. Breakfast was better than what you usually get at a hotel. Several choices and, of course, the famous HIE cinnamon rolls!! Yummy! There is a big grocery store and several restaurants within walking distance. We will definitely stay here again when we are in the Sacramento area.

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed March 26, 2010

Staff is very cooperative and friendly. very comfortable stay.

Stayed July 2007, traveled on business
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Additional Information about Holiday Inn Express Sacramento Airport Natomas

Address: 2981 Advantage Way, Sacramento, CA 95834
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Business Hotel in Sacramento
#12 Family Hotel in Sacramento
#18 Romantic Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Sacramento Airport Natomas 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
When you come to Sacramento, we ve got what you need. The Holiday Inn Express Hotel & Suites Sacramento Airport-Natomas features 100 beautifully designed guest rooms and studio suites, all of which are equipped with microwaves and refrigerators. We are the closest hotel to the Sacramento International Airport, conveniently located just 4.5 miles south, with a 24-hour complimentary airport shuttle. In a hurry? Our well-situated location, just off of Interstate 5, between downtown Sacramento and the Sacramento International Airport will ensure you get to your desired location with ease. You ll spend less time in traffic and more time doing what you came to Sacramento to do. Our hotel amenities will help with your busy day including free wired & wireless high-speed Internet access, a 24-hour business center and convenience shop. With a wide variety of eateries within walking distance, you ll have more time to focus on your busy schedule. Once the day is over, relax in our comfortable rooms featuring the Simply Smart bedding collection with the Serta Perfect Sleeper mattress and two choices of pillow comfort. Have an early flight? Be sure to schedule a reservation on our complimentary 24-hour airport shuttle the day prior to your departure. If you are not able to enjoy our complimentary hot breakfast bar from 6:00am to 10:00am, be sure to pick up a breakfast to-go bag at the front desk on your way out. ... more   less 
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Also Known As:
Holiday Inn Express Sacramento Airport Natomas Hotel Sacramento
Holiday Inn Sacramento
Sacramento Holiday Inn

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