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“Very nice!” 4 of 5 stars
Review of Hampton Inn & Suites Sacramento Airport Natomas

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Hampton Inn & Suites Sacramento Airport Natomas
2.5 of 5 Hotel   |   3021 Advantage Way, Sacramento, CA 95833   |  
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Ranked #10 of 84 Hotels in Sacramento
Redding, California
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Very nice!”
4 of 5 stars Reviewed 3 days ago NEW

Definitely a nice hotel. Very clean. Easy access from the freeway. Staff at front desk was helpful. We missed the breakfast so can't comment on that. The hotel will be one that I'd stay at again when back in the area.

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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176 reviews from our community

Traveler rating
    89
    59
    22
    4
    2
See reviews for
53
24
14
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Windsor, California
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This review has less to do with the stay experience and more -- much more -- to do with the superior level of customer service I personally experienced today. This hotel's General Manager, Kimberly A., reflects the commitment to customer service I have come to expect and appreciate from Hilton properties. I am a Hilton HHonors Gold member but I have absolutely no relationship to this hotel other than as a prospective guest. I had an unusual need -- one that wasn't covered by any established hotel policy or program and Kimberly, instead of saying, "Sorry, we don't have a program for that" or "There is no policy addressing that," was creative and found a win-win solution for the property and for me. I have also noticed, in other TA reviews, Kimbely responds positively to guest criticism so she clearly understands service recovery. As a former management instructor for a midwest university, I commend her for exemplifying the best traits described in the Harvard Business Review article, "The Profitable Art of Service Recovery." Kimberly has won a repeat customer with her upbeat, positive problem solving ability. What more can one ask of a hotel GM?

  • Stayed September 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florence, Oregon
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I hadn't stayed in a Hampton Inn for sometime and am so glad I stayed here! The location was convenient. The service was excellent and the room was better than the top name hotel where I stayed the night before.

The refrigerator and microwave have become pretty standard in most hotels. This refrigerator had a cradle for a bottle of wine........ingenious! There was a sink, paper towels and popcorn too.

With a sofa and coffee table, two chairs at the desk, plenty of electrical outlets, very comfy bed and pillows, a lap desk to use in bed or on the sofa my only regret is I wasn't staying longer. Thankfully, at 5'1", I was able to reach the sink to brush my teeth and wash my face. If I was any shorter it would have been more of a challenge. But, given the other excellent appointments I was still happy.

Breakfast choices were good with scrambled eggs, crisp bacon, waffles, several bread choices for toast, cereal choices, etc. there was no need to hit the road hungry.

I was very tired when I arrived and Ashley's friendly greeting helped set the stage for a very positive experience here. In my travels between Oregon and Southern California I usually stop south of Stockton. After two negative experiences at another hotel chain there this is my new "go to" spot. I've usually stopped in Williams on my way north. After a couple of negative experiences at a very dated hotel there, this is a welcome alternative.

To quote the former governor of California, "I'll be back!"

  • Stayed September 2014, traveled solo
    • 4 of 5 stars Location
    • 5 of 5 stars Service
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Modesto, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I've used this hotel before and they continue to be exceptional. Easy to make reservations. Prompt and informed staff. All areas of the hotel are clean and ready for guests. Wonderful shuttle to airport and prompt pick up also. I highly recommend this hotel.

  • Stayed August 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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Carson City
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

It doesn't get much better then this companies hotels. Big rooms, charging ports of tech stuff, nice TV's, great beds. I been to a lot of hotels and am always happy with Hampton Inns you will be too. And this hotel was just blocks away from the Sleep Train Arena which we where going to.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed one night before an early morning flight and found the place to be nice and in what seemed to be a safe neighborhood. The room was clean and looked fairly new. Our room overlooked the freeway but we heard no noise whatsoever. Despite someone else's bad review of the customer service, we found everyone to be professional and courteous. The shuttle was on time. The best part is that my flight home was delayed so they let me cancel my reservation without a penalty. I thought that was great customer service and much appreciated. Would stay here again.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Volcano, California
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this property before a flight the next morning. The room was spacious and clean. The decor was nice. Wifi was strong and fast. Breakfast was very good. Even though we faced the freeway, the room was quiet.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Sacramento Airport Natomas

Address: 3021 Advantage Way, Sacramento, CA 95833
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Sacramento
#13 Business Hotel in Sacramento
#14 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Sacramento Airport Natomas 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
"This hotel will be joining the Hilton Family soon and is presently accepting reservations for February 23, 2006 and beyond." ... more   less 
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Also Known As:
Hampton Inn And Suites Sacramento Airport Natomas
Hampton Inn & Suites Sacramento Airport Natomas Hotel Sacramento
Hampton Inn Sacramento
Sacramento Hampton Inn

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