We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value” 4 of 5 stars
Review of Hawthorn Suites by Wyndham Sacramento

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hawthorn Suites by Wyndham Sacramento to your Saves list
Hawthorn Suites by Wyndham Sacramento
2.5 of 5 Hotel   |   321 Bercut Drive, Sacramento, CA 95814   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Summer Sale Save 25%
Ranked #36 of 83 Hotels in Sacramento
Write a Review

1,154 reviews from our community

Traveler rating
    289
    395
    260
    126
    84
See reviews for
358
263
103
309
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Paris, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 23, 2014

Arrived with confirmed reservations . . It took them 1.5 hours before they would give me a room key. The staff showed no initiative in contacting my company or checking for Fax from them for credit card numbers. The room was newly painted BUT THE BATHROOM SMELLED OF URINE, HAIR IN TUB, BOTTOM OF TUB PEELING PAINT AND SHOWER WALLS STAINED AND CRACKED I.E 1 star motel condition. The next day I was locked out of my room because they said the confirmation was only for one night. Again no one contacted by phone or the numbers listed on the fax which clearly stated contact us if you have any questions. Everyone at the front desk seem stupid and uneducated or very poorly trained. Never go here !!

Room Tip: Look at your room before you actually move in.
See more room tips
  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin D, General Manager at Hawthorn Suites by Wyndham Sacramento, responded to this review, July 25, 2014
Dear Guest,

I am saddened to hear that your stay was disappointing and I apologize for the poor condition of your guest room. I will most certainly address your concerns with my Housekeeping and Maintenance teams.

It is rare that I receive negative comments about our front desk team, as I am so used to hearing about their warm and friendly attitude and their eagerness to make our guests feel at home. I will assuredly use your comments and discuss your recent experience at our weekly Front Desk team meeting.

Thank you for choosing our hotel for your recent accommodation needs and for taking the time to make us aware of your thoughts and concerns.

Sincerely,

Martin Donnelly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lodi, California
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 18, 2014

We parked our car here for two+ weeks while we were out of town with a hotel stay upon our return on a late-night flight. The total cost was less than just parking at the airport. So far, so good. Upon our return, we called for the hotel van and it arrived quickly. The driver was personable and helpful. As was the front desk clerk. BUT the quality, condition and appearance of the room did not begin to meet the same standard. A bit shabby and no attention to detail. And when I tried to take a shower in the a.m., I gave up after waiting several minutes for hot water. So, mixed results...probably worth the price just for the parking and skip the hotel room.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Sacramento hotels
0.1 mi away
Governors Inn Hotel
Governors Inn Hotel
#19 of 83 in Sacramento
4.0 of 5 stars 342 reviews
1.0 mi away
Vagabond Inn Executive Sacramento Old Town
4.8 mi away
Larkspur Landing Sacramento
Larkspur Landing Sacramento
#12 of 83 in Sacramento
4.5 of 5 stars 324 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Days Inn Sacramento Downtown
Days Inn Sacramento Downtown
#40 of 83 in Sacramento
3.5 of 5 stars 289 reviews
9.1 mi away
Crowne Plaza Sacramento
Crowne Plaza Sacramento
#45 of 83 in Sacramento
3.5 of 5 stars 142 reviews
4.2 mi away
Homewood Suites by Hilton Sacramento Airport - Natomas
Show Prices
Show Prices
Show Prices

Been to Hawthorn Suites by Wyndham Sacramento? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hawthorn Suites by Wyndham Sacramento

Address: 321 Bercut Drive, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Best Value Hotel in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Sacramento 2.5*
Number of rooms: 271
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Wyndham, Odigeo, Priceline, Cheap Tickets and Hotels.com so you can book your Hawthorn Suites by Wyndham Sacramento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hawthorn Suites By Wyndham Sacramento Hotel Sacramento
Sacramento Hawthorn Suites
Hawthorn Suites Sacramento

Owners: What's your side of the story?

If you own or manage Hawthorn Suites by Wyndham Sacramento, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.