Arrived with confirmed reservations . . It took them 1.5 hours before they would give me a room key. The staff showed no initiative in contacting my company or checking for Fax from them for credit card numbers. The room was newly painted BUT THE BATHROOM SMELLED OF URINE, HAIR IN TUB, BOTTOM OF TUB PEELING PAINT AND SHOWER WALLS STAINED AND CRACKED I.E 1 star motel condition. The next day I was locked out of my room because they said the confirmation was only for one night. Again no one contacted by phone or the numbers listed on the fax which clearly stated contact us if you have any questions. Everyone at the front desk seem stupid and uneducated or very poorly trained. Never go here !!
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- Also Known As:
- Hawthorn Suites By Wyndham Sacramento Hotel Sacramento
- Sacramento Hawthorn Suites
- Hawthorn Suites Sacramento