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“No frills 5 star hotel cloaked in a 3 star rating.” 5 of 5 stars
Review of Holiday Inn Express Sacramento Convention Center

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Holiday Inn Express Sacramento Convention Center
2.5 of 5 Hotel   |   728 16th Street, Sacramento, CA 95814   |  
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Ranked #33 of 84 Hotels in Sacramento
Contributor
18 reviews 18 reviews
15 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“No frills 5 star hotel cloaked in a 3 star rating.”
5 of 5 stars Reviewed April 8, 2013

This hotel is the best kept secret in Sacramento. By far one of the best hotel values I have ever come across. I try to stay here every time I'm in Sacramento on business. It doesn't look fancy from the outside but the lobby, rooms, hallways and breakfast room are very nice and new. The rooms are sparkling clean. You can't beat the downtown location..restraunts, bars and a Starbucks are near by. The service at the front desk is world class. Kudos to the staff and management for what I consider one of the best businesspersons hotel in California.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, April 16, 2013
We love your review and greatly appreciate you sharing your experience with Tripadvisor. We hope to see you back here real soon.
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150 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
Warsaw, Poland
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 7, 2013

Average quality hotel. Definitely, its downtown location is an advantage. Rooms could be cleaner and less outdated. Although breakfest was influded, it was not easy to find something to eat which was not greasy; furthermore, I've got bored being offered exactly the same food each of my 5 days there. Some of the staff were friendly, but some not. Additionally, they have charged my credit card twice!

Room Tip: Take electricity adapters with you if from outside US.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, April 8, 2013
Thank you for your review, all feedback is helpful.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California, United States
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 6, 2013

This was a great find in terms of value. It is walking distance to convention center and all the state office buildings and Capitol. Staff was very friendly. The room was clean and ample space for 1 or 2 (I had a single King bed). Internet connection was strong and fast enough so I could attend a webex session without any audio/video feed problems. The complimentary breakfast was actually pretty good offering a variety of foods, fruits, yogurts, cereals, etc. They also have a reasonable fitness area with treadmill, etc. The one ding I would give this hotel is their lack of a secured area for checked bags. I arrived very early and they couldn't get me in a room right away (they tried) so they said I could leave my bags in a open area next to the front desk and no claim check was "needed". I left my suitcase but took my electronics because I wasn't comfortable with that set-up. All in all this is a good value, clean hotel and I would stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, April 8, 2013
Thank you for the positive review, its greatly appcreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
sierra foothills CA
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 20, 2013

Stayed here on a whim to take part in some St. Pats day celebrations. Made the res while sitting in the parking lot. Holiday Inn central reservations wanted 175.00 A call to the hotel directly got us 129.00. Clean, a huge breakfast room, good selection, gross powdered eggs like every mid range hotel. Fridge in the room. Very friendly desk clerks. Easy walk to convention center and gov. mansion, and bar/restaurants. Had a drink at a place called the Porch. Would definately eat there sometime. Surrounded by 3 motels, an econo lodge and 2 indy's. They appeared sub par but prob costs much less.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, April 8, 2013
Thank you for the review and glad you were able to get a good rate. Sounds like you enjoyed St. Pats Day downtown. See you next year.
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Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 11, 2013

A nice place to stay. Rooms were clean and quiet. Plenty of parking and it is an easy walk to the convention center. The breakfast was good. The hotel offered a variety of food for breakfast. Would stay again.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, March 19, 2013
Thank you for the nice review, we really appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fresno, California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 18, 2013 via mobile

For those who have read my other entries i have gone through a divorce. these entries will be from a single mans eyes. I recently went to Sacramento to have some fun over the weekend with some friends. I was able to book a room for under $100 that same day. After arriving the gentle man at the counter was very helpful. He was able to answer all my questions and even able to get me a cab ride with minutes after asking. The room was perfect, it was updated and had everything I needed for that night. The location is awesome for those who are looking for a night out. It is only a few blocks away from there down town night life. Cab was 8 dollars with tip. The cafeteria was the first place I met with friends. Very nice restaurant and literally in the same structure was a club called park. This place was crawling with women. When walked to other dive bars and ended up at a lounge called The Mix. This place was very nice but over crowded with guys. They should do ratio control at the door. The lounge is well known and a place to return in the summer. Back to the hotel. The hotel offers free breakfast until 10 am and it was ok. Great for being free but I can not complain. They had a buffet of pancakes, bagels, eggs, etc. I definitely would return here. Thumbs up holiday inn express. Off to San Francisco!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, February 22, 2013
Thank you for the great review and glad you had fun on your trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington Beach Ca
Top Contributor
63 reviews 63 reviews
18 hotel reviews
Reviews in 35 cities Reviews in 35 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 18, 2013

My first time at this hotel, I have been at this version of Holiday Inn accomodations, most of them very good. This particular location has been improved not only by being a newly remodel or built, but the best improvement comes by the employees. All of them are very professional and accomodating, or try to do better for the guest. This single factor for anyone who travels often is well appreciated. Very close to restaurants, coffee shops, convention center, historic landmarks, entreteinment, etc. Sure enough, try to repeat my trip and they are booked for my new dates. I will stay there again, and again if they keep this level of service. Congratulations to all personnel.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
strat1, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review, February 22, 2013
Great review, thank you for taking the time to share.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 Business Hotel in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more   less 
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Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento

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