Just returned from recent trip to California - made reservations Through the Travelodge website to stay in the Sleepy Bear Den room.
When I arrived at the hotel, I was told that the Sleepy Bear Den was not available, even though I'd reserved it more than 2 weeks prior to my arrival. I was told they'd put me in a room with 2 double beds. In addition, when I requested a room with a mini fridge, I was told that 'none of the rooms have one' - when I said that the Sleepy Bear rooms have them, I was told 'no they dont' - even though the website clearly states that they do, and my reservation confirmation clearly states that there is a tv/vcr/fridge. I then inquired about what the new rate would be for the 'different' room, and was told 'well you were quoted $68 per night for the first 2 nights' - to which I stated that I was quoted that, but for a room withmore amenities, a room that I wasn't even Getting. The manager came in a 'reduced' the rate on my final night by $15, so I was paying $68 for all 3 nights. I travel frequently to California, and always with 3 children who range in age from 1 year to 9 years old. We were looking forward to staying in the 'cool kids' room during our stay, but that didn't happen.
In addition, the room was really dark, even with the lights on.
The staff were friendly enough, which was probably the only real plus.
I would not stay at the North Highllands location again, but I Would stay at the location on J street (as I have in the past).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.