Stayed over a Saturday night (Oct 19) for personal event. Front staff are relatively friendly, but definitely not at the professional caliber (perhaps it's the location) -- made several screw ups...see below.
- Beautiful river view
- Nice 2 room suites so visitors aren't sitting in your bedroom
- GREAT (free) breakfast buffet
THE NOT SO GOODS:
- Staff surprise screw up...my LI ordered roses to be delivered before my check in. He confirmed w/the front desk at noon, they said it was delivered in my room at 1pm. I checked in at 3:45pm. He came to visit at 4:30pm...no roses. He called front desk...they "found" them and brought them up...but the romantic surprise was ruined.
- Bathtub clog - collected water immediately
- Another staff screw up at check-out. They automatically added $28 valet parking to my bill. I didn't bring my car!!! Good thing I put on my glasses and read/caught the error before leaving the hotel!
- Their "Fitness Center" -- is BAD!!!! On the lobby level -- entrance is THROUGH the eye-burning chlorine pool! The room is SOOOO small and facing/looking directly at the pool! Would be SOOO much better to have the exercise room on a higher level overlooking the river when one's doing cardio workout!!!
All in all, it's a decent property. Nice location -- next to Old Sac Town with river view. Truly -- the best part is the egg omelet station!! Ideal hotel for families.
- Official Description (provided by the hotel):
- The Newly Renovated Embassy Suites Sacramento - Riverfront Promenade hotel is located on the Sacramento River across from historic Old Town Sacramento. This full-service upscale all-suite hotel is just minutes from the California State Capitol, ARCO Arena, Sacramento International Airport and the Cal Expo - California Exposition and State Fair. Guests of the Embassy Suites Sacramento hotel stay in spacious two-room suites and will enjoy many hotel amenities, services, and facilities in addition to our Complimentary Cooked-to-Order Breakfast and Complimentary Nightly Manager's Reception. ... more less
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- Also Known As:
- Embassy Suites Sacramento - Riverfront Promenade Hotel Sacramento
- Embassy Suites Hotel Sacramento
- Sacramento Embassy Suites