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“Nice hotel, very nice staff” 4 of 5 stars
Review of Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
3.5 of 5 Hotel   |   1230 J Street, 13th and J Street, Sacramento, CA 95814   |  
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Breakfast for 2 Included
Ranked #12 of 84 Hotels in Sacramento
San Antonio, Texas, United States
Top Contributor
118 reviews 118 reviews
59 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
“Nice hotel, very nice staff”
4 of 5 stars Reviewed February 2, 2013

I have stayed here many times and it is a great upscale hotel with a large lobby and bar area. After 5pm the bar and lobby area gets crowded with people socializing. It is a nice atmosphere for food or drinks. The rooms are large, clean, nice, modern and comfortable. My only complaints would be that the mattresses are not firm enough and the flat screen tv cannot be turned to face different parts of the room. It is mounted on the wall at the far end of the room and you can't see it if you are sitting at the desk in the room. Other than that it is a great hotel. The staff is very welcoming and friendly too. Perfect location right next to the convention center, lots of things to walk to nearby.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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698 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
Saint Helena, CA
1 review
5 of 5 stars Reviewed February 1, 2013

I had slept only 2 hour the night before my cheking in at the Sheraton Gradn Sacracmento. I was in no shape to stay up without a couple hour nap. The Unified Wine and Grape Symposium had brought a swarm of people to the area and the staff at the sheraton was streching themselves to serve the customers.
To my relief, Mr Rashen Johnson did his best to accomodate mysefl in a prompt manner and enable me to take a much needed nap before my conference.
Thanks for your great service.
Enrique Herrero

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lake Tahoe
Top Contributor
63 reviews 63 reviews
42 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 1, 2013

I occasionally stay here as the organizer of small meetings. The staff remembers my wishes and always upgrades me to a suite since they know I like the extra space to get business done. They also let me keep my room until my meeting is done--even if it is until 6 p.m. Yes, this is likely granted due to my repeat business and booking of conference facilities. But, not every property I'm a regular at takes such good care of me. This is my go to property in Sacramento. Even as a casual traveler, you can expect a good location, great staff, and tasty food in room or on property. Views form the upper floors are also teriffic.

Room Tip: Ask for a high floor ifyou like views. Many rooms have window seats. Many rooms ending in number 2...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2013

I will continue to host our meetings at this location. Everyone from hotel is very helpful, courteous, and professional about every detail of your stay. Front desk, banquet staff, and sales staff do everything they can to ensure your event goes according to plan. Your guests will be pleased with the rooms, and location of the event.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Rafael, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2013

I stay at the Sacramento Sheraton about once a week, and Rasheen always makes me feel welcome. He greets me by name, has a great attitude, is very helpful, and always puts in that extra effort to make sure I feel “at home”. I’m always happy to see him. Thank you Rasheen!

Stayed December 2012, traveled on business
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Ventura, California, United States
1 review
5 of 5 stars Reviewed January 28, 2013

We just did a 2 day Executive Offsite at this very fine property. The Banquets staff was so accomodating and really went the extra mile to ensure that we and our clients had a first rate experience. When we ran into some technical difficulties, they responded immediately and quickly took care of the problem. In everything else, they anticipated our needs, even before we realized we had them!! Elia Sosa, special thanks to you for checking in on us often. All the extra care and attention to detail from you and your colleagues really showed.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Top Contributor
102 reviews 102 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed January 27, 2013

The Sheraton is in a very good location, near good restaurants and theatre. The rooms were very nice, updated, great view, comfortable beds. We had adjoining rooms at the end of the hall. Very quiet and clean. I would stay here again.

Room Tip: We liked being up past the 10th floor, good views
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  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Sacramento
#15 Romantic Hotel in Sacramento
#19 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Grand Sacramento Hotel 3.5*
Number of rooms: 503
Official Description (provided by the hotel):
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton

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