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Sheraton Grand Sacramento Hotel: Traveler Reviews

3.5 of 5
1230 J Street, 13th and J Street, Sacramento, CA 95814
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Sheraton Grand Sacramento Hotel
Ranked #6 of 86 hotels in Sacramento
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431 reviews from our community

Traveler rating
    177
    165
    50
    21
    18
See reviews for
Families
45
 
Couples
66
 
Solo
31
 
Business
217
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
San Francisco, California
Top Contributor
50 reviews 50 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Definitely one of the better choices in town”
4 of 5 stars Reviewed January 21, 2013

The Grand is for the most part a standard Sheraton hotel, rooms look like they usually do in most US Sheraton hotels, were very clean, as an SPG member got upgraded as they are supposed to do, all confirmed ahead of time, everything worked as it was supposed to.

I really liked the location of the place, we've stayed around town here and there when visiting friends here, I much prefer to be in this area for general access to things to do when not with friends. Internet, gym were very good. The layout of the property merges a standard high-ish rise hotel building with an adjoined structure that extends out of the lobby (used to be a market space, I think), with the bar and restaurant area, and makes for a slightly different architecture to the place than you would normally find in such a hotel. Staff we dealt with were uniformly excellent.

I'm neutral on the fact that they charge for parking here: it's no different than what you will find at most hotels in central areas of reasonably big towns, and is in line with what the Hyatt or Citizen Hotel charge in Sacramento, I believe.

The strangest thing was they had a really small club lounge (it was smaller than our room), which I can imagine will get very crowded when the hotel is full of regular politico travelers. Overall, looking forward to making this our hotel of choice for trips up to Sacramento.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MarcdSF about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“great experience”
5 of 5 stars Reviewed January 19, 2013

very happey with our stay! valet very friendly and attentive, Nate took special care of us! Sarah at the front desk was great, sent up chocolate covered strawberries. Had dinner at the bar which was very good! Bar staff very professional and nice! Thanks

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tiva-austin about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Surprising Sheraton”
4 of 5 stars Reviewed January 18, 2013

It's been awhile since I stayed in a Sheraton and this hotel really does deserve to bill itself as the Sheraton "Grand" because it's just that. I arrived late in the evening and was greeted by Jonny at the front desk. He was really welcoming and had me checked in in no time at all. He gave me the run down on everything I needed to know from where the gym & hours and where I could get a quick coffee in the morning.

The room was a very pleasant surprise because it was so comfortable. It was located in an alcove away from the elevator and was very quiet. There was a king size bed, flat panel TV and very large bathroom. The room was bright. There was a large pan aroma window with a great view of Sacramento. And if you've never been to Sacramento, it is a beautiful city -- much to my surprise and delight.

Ii would definitely stay at this property again and highly recommend it!

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Travelotely about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverside
1 review
“Freezing Lobby”
1 of 5 stars Reviewed January 15, 2013

Despite this being a very nice hotel, I will never stay again unless they fix the heating in the lobby. It was cold in Sacramento, but it should not also require one to wear their overcoats and gloves while sitting in the lobby. I haven't been there during the heat of summer, but I wonder if the air conditioning would cool the space, if their heating system couldn't. So I'll take my 50 member conference that meets a couple times a year in Sacramento to another location.

Stayed January 2013, traveled on business
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Ask David W about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“I love the people that work here!”
5 of 5 stars Reviewed January 14, 2013 via mobile

What will keep me coming back to the Sheraton Grand Sacramento is Katie Togiai, Nate Stone, Bethany Woy, and Becca Yamat. Since I travel here often and am away from friends and family, they make my stay much better and easier to be away. Their genuineness and kindness make this a home away from home.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Billmla about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sheraton Grand Sacramento Hotel

Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Phone Number:
Region: United States > California > Sacramento
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotels in Sacramento
#10 Family Hotels in Sacramento
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 
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