I had the most amazing stay at the Sheraton Grand Hotel. I remember encountering Lennie and he made me feel as though I was his favorite guest. I didn't feel like a guest but more like a dear friend. He went beyond my expectations to tell me about the foods and how to eat them with specific sauces. He was well versed in the menu and made sure my table was constantly clean.I tried serving him by placing my own plates away yet before I could move, he was there to take the plates at his insistance on serving me. In all my years of travel, I have not encountered such superior customer service. If you want superior service find Lennie Sciortino!

While visiting from Seattle on a business trip, I brought my wife along. I had meetings until 5PM and the Front Desk staff worker, Divia Dutt, graciuosly allowed us a late checkout of 2PM. Additionally, Divia checked us in the day before and made sure we felt welcomed into this top hotel in downtown Sacramento. I stay in hotels 60+ nights per year and the service at the Sheraton Grand Hotel is exceptional. Divia was a huge part of the overall positive experience.
Great job - we will be back!

This was my first stay at the Sheraton and in Sacramento. Every aspect of service created a welcome atmosphere that complimented my time. The staff were wonderful, helpful and anticipated our every need. The staff made our 3 day meeting seamless through excellent customer service from sales to banquets. Michelle in Catering & Sales along with Carols Parga met our specified needs and some. Given our experience, we will be back in December to hold our next meeting and book rooms for our staff stay.

This is great hotel for a business trip. I've now stayed here on three, separate three-week visits and they were all positive. The rooms are immaculately clean, the beds are consistently comfortable and the staff is very helpful. We get free WiFi but I'm not sure if that's because of our length of stay or if it's standard if you have the right SPG status.

It's located a few blocks from the convention center, near the State House. There are many great restaurants within walking distance of the hotel.

If you have SPG status, you also may be eligible for a Club Level room (25 and 26 floors) which includes their Club Lounge (on 26). It's small (only 4-5 tables) but perfect for a quick and healthy breakfast: hard boiled eggs, fresh fruit, yogurt, as well as toast and pastries. They serve Starbucks coffee and Larry (the guy who runs it in the morning) will give you a "go-box" if you want to take a snack with you. Don't expect Eggs Benedict or anything like that.

The gym is a nice size (on the 4th floor) and has about 4 treadmills, 3 ellipticals, and 2 bikes plus free weights and exercise balls. There's also a small outdoor pool.