Due to a scheduled 6-month meeting in Sacramento, I booked my stay at this hotel for 4 consecutive months, January being the 3rd month. I was booked for Wed. - Frid. in Jan. I did not arrive till 7:30AM the following day due to family emergency. Patrick, staff at the front desk, with no apologies at first, said my booking had been cancelled the night I missed to check in. He was NOT apologetic, very rude when I was explaining why my booking should NOT be cancelled, and was NOT moved nor showed respect when I said that the least they could do was to call before they cancel. I found out later in their email that my booking is guaranteed till 7 AM the following day! This is the WORST hotel booking I had ever experienced! I am glad Heather of Hotel Med Park was there to book me in that hotel! A VERY POOR way to handle a client's booking! Patrick needs re-training on how to manage cases such as mine!
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Choice Hotels, Priceline, Hotels.com, Cheap Tickets, Travelocity, Odigeo and Tingo so you can book your Inn off Capitol Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Inn Off Capitol Park Hotel Sacramento
- Hotel Off Capitol Park
- Off Capitol Park Hotel