My husband and I were on our way to Hawaii and were flying out of sacramento so we only needed one night in a hotel. He found a super eight by the airport and the pictures online made the hotel appear nice. We walked into the hotel and before we even got to the front desk we realized the pictures fooled us. The shuttle service is not free and to keep your car in the parking lot is $7 a day. Then we got to the room which looked like a mini studio with a kitchenette however when my husband went to sit on the bed all he could feel were the springs of the bed hitting his back, it was a HORRIBLE bed!!!! We immediately called over to the Marriott to see what rooms were available and went the extra 50 yards and changed hotels!!! Go to the Marriott it was a much better experience, the shuttle is free, the parking is $5 a day, the beds are GREAT, and everything is so clean!! The breakfast was great too. Don't waste your time at super eight, save time and money and go to the Marriott!! Oh and the Marriott honors military members as well!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 31, 2013
We are sorry for any inconvenience you went through. The prices of our shuttle and parking are very clearly stated on our website and any other site we are affiliated with, but we will go through and make sure they are still easily seen. The price of our shuttle and parking is not worked into the price of the room as with some other hotels, but we will make sure our guests know that fact before they book. We are currently working on changing our beds and bedding. We here at the Super 8 Sacramento Airport Hotel do honor the military discount, the only time we can not honor any discount is when the reservation was booked through a third party in which case the prices are set. The next time you travel please contact us directly and we will be more than happy to do that for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.