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Hilton Garden Inn Sacramento/South Natomas
3.0 of 5 Hotel   |   2540 Venture Oaks Way, Sacramento, CA 95833-3200   |  
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Ranked #4 of 84 Hotels in Sacramento
Moreno Valley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“A+”
5 of 5 stars Reviewed March 31, 2014

Great stay-Great accomidations-Nice area! I would stay here when ever I make a trip to or through Sacramento, everything about it was good! Stayed here for a school function and they were very accomidating for over twenty-five people!

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, April 1, 2014
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was thrilled to hear that our team members took good care of your group throughout your stay and that our rooms and location all met your expectations. We truly appreciate your business and positive recommendation. We hope to serve you again soon at the Hilton Garden Inn Sacramento South Natomas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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291 reviews from our community

Traveler rating
    163
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    32
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Calif
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 20, 2014

I had a assistance dog and was told they would charge me pet fees, perhaps they need to update them selves on Federal laws with regards to assistance animals and that NO extra fees cant be charged. will never return there again

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 28, 2014
Thank you for taking the time to post your feeback on your recent experience. We are disappointed to learn of the issues you experienced with your stay. Our goal is to ensure a high level of customer service. I apologize that we did not live up to that standard in this instance. Please feel free to reach out to me directly at 916-286-2306 or via email at SMFSN_GM so that I can gather more information on your stay.
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Gastonia, United States
1 review
5 of 5 stars Reviewed March 17, 2014

I was in Sacrmento on business; had traveled for 12 hours and caught a flat just as I was exiting the freeway. This is not the way to start a business trip; afte chaning my flat I got to the hotel. Things immediatley got better. The staff here is amazing the rooms are clean and comfortable.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 18, 2014
Thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for your geat comments. It is truly a pleasure to know you enjoyed your time with us and found the cleanliness and staff service suitable for your business travel needs. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we hope you will allow us the opportunity to welcome you back in the future.
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New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 16, 2014

Great location/price!! The hotel staff did a great job. From arrival to check out everything was great. I was able to sit outside at the pool area on 2 occasions. THe pool area is small but great for a leisure afternoon in the sun.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 17, 2014
Thank you for the outstanding 5 star review of the Hilton Garden Inn Sacramento South Natomas. I was happy to hear our location and value exceeded your expectations. We truly appreciate your business and positive online review. We hope to serve you again soon at the Hilton Garden Inn Sacramento South Natomas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

I stayed here for a week and was never disappointed. Staff was pleasant, especially Lyla and Emilio. They greeted me everyday and always asked if I was in need of anything. Excellent staff.

The rooms were very clean and comfortable. The breakfast served every morning was not like any other I've had at a hotel. There were many choices and everything was made fresh. The staff that served us were very attentive as well.

I would recommend this hotel to anyone.

  • Stayed March 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 28, 2014
Thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such an outstanding TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our room cleanliness and breakfast offerings bur especially our team members. I will personally recognize Lyla and Emilio for the excellent service they provided during your time with us. Once again thank you for choosing the Hilton Garden Inn Sacramento South Natomas and we look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

Wow! The staff at this hotel is unmatched. Excellent customer service, they make sure you have everything you need all while respecting privacy. Very clean hotel, all the needed amenities. I will stay again if ever in the area. No complaints!

Stayed March 2014, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 14, 2014
We sincerely thank you for your recent stay at the Hilton Garden Inn Sacramento South Natomas and for such a fantastic TripAdvisor review. We are truly happy to hear all of the positive feedback you shared about our cleanliness and facilities but most importantly our outstanding team members. Once again thank you for choosing the Hilton Garden Inn and we look forward to serving you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake County, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

Located this Hotel when looking for a Park & Fly. We've stayed at other Hotels for this purpose in the past. This was definitely the nicest and convenient of all of those in the past. Very clean lobby & room, nice larger pool/spa area and the on-site food service was convenient. Won't be going anywhere else for our future trips.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MgmtResponse, General Manager at Hilton Garden Inn Sacramento/South Natomas, responded to this review, March 14, 2014
Thank you for your recent visit to the Hilton Garden Inn Sacramento South Natomas and for your positive review. It is a pleasure to hear that there were several aspects of our property that you enjoyed during your stay with us on our Park & Fly package. We hope you will again choose the Hilton Garden Inn Sacramento South Natomas when you return to the Sacramento area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sacramento/South Natomas

Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Sacramento
#7 Romantic Hotel in Sacramento
#8 Family Hotel in Sacramento
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Sacramento/South Natomas 3*
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Also Known As:
Hilton Garden Inn Sacramento/South Natomas Hotel Sacramento
Hilton Sacramento
Sacramento Hilton Garden Inn

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