Stayed here 6 nights over the Christmas holiday with family. We were a little disappointed with our stay here. The staff was efficient but not overly friendly. The rooms were clean but the bed was strange and had an uncomfortable scratchy topper under the sheet which kept me up the first few nights. I am not sure what the purpose was because it didn't seem to improve the comfort of the bed and I was wondering if maybe it was old and that was why it was scratchy. We used the fitness room each morning, but it was very small and cramped feeling with only two tread mills, an elliptical and a weight machine. I can't imagine trying to use the equipment at a busier time of year since it was all in use one morning and there were very few people staying at the hotel. The breakfast offerings were good. The only other issue was that someone was smoking pot when we returned to the hotel one evening. We called the desk and told them someone was smoking on our floor. We do not know if anything was ever done. Only other issue was the highway noisy which woke us up each morning. If you are visiting one of the businesses close by or have a one night lay over it would be okay. However we will be trying one of the other hotels that are very close next time we are visiting here.

We stayed there on our way back from Tahoe because we had to fly out the next day. The lobby of the hotel was very nice, but upon entering our room we were disappointed. The room is on the smaller side, the linens appeared clean but had someone's hair on it, the room smelled like someone's heavy cologne. I was so glad that we were leaving the second morning. The front desk was very friendly and helpful though. It looked like the hotel rooms needed to be remodeled to stay current with others within the chain.

First, I want to say the evening manager Chris was wonderful. We were coming home from a Thanksgiving trip and had car issues. Needing a place to stay we phoned a couple places and Chris and HIlton was great. The hotel sent a van right away to pick us up.

The price was reasonable for the last minute call $99 + tax, Saturday night. The hotel bar was closed as this is a business hotel but, the pantry had wine available and he had a pizza delivery service at the ready for us. Overall a life saver during a not so fun end to a long Thanksgiving trip.

I was pretty shocked by the rating by people for tHis hotel. The lobby was updated but the gym/rooms/halls were not to HGI standards!
The Hilton in West Sac is 100x nicer and more affordable. I travel for work almost every week and always try to stay at a HGI and I look forward two two things a nice large gym open 24hrs and cookies/fruit/ tea in the lobby. The gym was super small and dated for the size of the hotel. And the cookies looked to be store bought and horrible, no fruit or tea in the evening.
Noisy freeway to boot.