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The Sterling Hotel: Traveler Reviews


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Best fare found from Boston to Sacramento: $282

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63% Do not recommend
3.0 of 5 stars 28 reviews
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Very nice hotel

The Sterling Hotel

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4 of 5 stars
Dan-and-Val   3 contributions
Oakland
Jul 9, 2009 | Trip type: Business, Solo travel

I happily recommend this quaint, high-quality hotel. It is in a great location walking distance from the State Capitol bldg. and the Convention Center. The rooms are spacious, clean and somewhat unique. Very comfortable overall. And they had a pretty good breakfast available in the morning. Only down side (which is why I gave it an overall 4, instead of 5) is no hotel parking. You have to park on the street or in a nearby paid lot.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since August 13, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €98 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Conscientious Objector

The Sterling Hotel

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1 of 5 stars
fedup123   1 contribution
Sacramento
Jul 7, 2009 | Trip type: Business, Solo travel

Never mind the pages and pages of health code violations, the cracked tubs, the greasy carpets, the dirty beds, the overcooked food, the noise, the dry rot, the termites, roaches and mice, or the fact that they were serving (though not selling) alcohol without a liquor license until late last year.

The one and only thing that the Sterling/Chanterelle has ever been consistently praised for--its wonderful employees who always go above and beyond for their guests--consistently go UNPAID for WEEKS at a time. It is a HUGE hassle for us to obtain our paychecks. Members of management conveniently go missing on payday, and most of the time payday is pushed back for days. Even if we do finally get our hands on our paychecks, it takes hours, days, weeks of our time to collect on them because there are always insufficient funds in the payroll account and we have to wait for funds to become available. Many people, even after having their check supposedly go through, have seen it suddenly bounce and are forced to cover overdraft fees. Of course it's the same story with anyone they have to pay, like vendors, suppliers and musicians. Management says it's because there is no revenue coming in, but it's very obvious that something's rotten in the state of Denmark.

Maybe we should be asking people to please, please, please stay at the Sterling and eat at the Chanterelle so we can get paid, but you must make that decision yourself...and now you know what it's like for us. In this horrific economy the employees of the Sterling/Chanterelle are in a terrible position--yes, we are lucky to have jobs, but we can only work for free for so long under incompetent management and blatantly illegal

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Member since July 07, 2009
  • Would you recommend this hotel to a friend? No
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Average price*: €98 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A nice change of pace from corporate sameness

The Sterling Hotel

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4 of 5 stars
bptechguy   1 contribution
Sacramento
Jan 15, 2009 | Trip type: Couples

I almost didn't go after reading some of the negative reviews, but I did and I am glad I did. We only stayed one night. The room (Crocker Suite) was large and clean. There was a little road noise, but it is right in the downtown area so that was not unexpected. It certainly was not unacceptable. The staff was friendly and helpful. The furnishing and fixtures are a mix of old and new, not all antiques.

Parking during the week is a bit tricky so give yourself time to figure out where you will park overnight.

I stay in hotels over 100 nights a year on business and have been in all kinds and conditions. An older home (this one was built about 1895) no matter how nicely kept, is still an older home. The floors creak a little. If you want large hotel elegance, this is not for you. But if you want something other than the large corporate hotel experience, then this is a nice change of pace.

  • Liked — A great old Victorian house, well kept up
  • Disliked — Parking - you have to find your own
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since January 15, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I do not recommend this hotel for Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €98 (year-round)
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Unlike other reviewers, I LOVED The Sterling

The Sterling Hotel

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5 of 5 stars
2RInsider   25 contributions
San Francisco, CA
Jul 1, 2008 | Trip type: Couples

This is a great old hotel, and a perfect alternative to predictable cookie cutter chain properties. Now, you can read a lot into that sentence...

It is an old hotel. Not everything can stay in perfect condition for over 100 years. I hope I can look that good when I'm that age. I think the management has done a fine job keeping the original look and feel while making sure the doors seal, the locks lock, and the fixtures function. The updates aren't too out of place, unlike some older-but-updated hotels.

It's an alternative to chain hotels. If you like your soulless predictable room, generic hotel bar, and adjacent parking garage, go book the Sheraton. I've stayed there, it's nice.

The weekend rates are pretty spectacular. We paid $89, and it was well worth twice that. The In-Room Jacuzzi was large enough to bathe an elephant. The rest of the room was quite spacious, the fridge was a helpful touch. The bed was more than comfortable, and the amenities were of good quiality.

As a Saturday guest of the hotel, we were entitled to 50% off Sunday brunch in the outdoor restaurant. It was without a doubt the best $16 meal I've ever had. King Crab, shrimp, steak, desserts, mimosas, all a great experience.

The neighborhood is great, you can easily walk to a Blues Bar, a brewery, nightclubs, restaurants, shopping, but the hotel itself is in a quiet semi-residential area.

I honestly have no idea why the property has rated so poorly here. I think it's great, and I am a highly seasoned traveler--9 months a year for the last 7 years. Maybe I got lucky.

  • Liked — Jacuzzi big enough to hold a wedding in
  • Disliked — Bedspread looked a little cheap. But if that's the worst I can say...
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since March 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €98 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
No charm, mediocre

The Sterling Hotel

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2 of 5 stars
Taziums   2 contributions
San Francisco
Feb 24, 2008

Thought I was going to be staying at a charming old historic hotel -- that's what it looks like from the photograph on the website. And while the façade is a beautiful old Victorian, inside its charmless, 1970s hotel furniture, bad pinkish beige walls and slightly odd smelling. The staff was very helpful, breakfast was great, I was staying there for work in the conference center was only two blocks away. Nevertheless, I hate conference hotels and yet would have preferred it over the Sterling.

  • Date of stay February 2008
  • Member since February 24, 2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €98 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Sterling Hotel Also Known As

  • Sterling Hotel Sacramento
Address: 1300 H Street, Sacramento, CA 95814